Advanced IVR Systems Specialist

3 weeks ago


Newark, New Jersey, United States Georgia IT Inc Full time

About Georgia IT Inc:

We are seeking an experienced IVR and Chatbot Developer to join our team at Georgia IT Inc. The successful candidate will design, develop, and manage advanced IVR applications, integrating speech recognition systems and enhancing customer experience (CX) systems.

Responsibilities:

  • Develop and implement IVR and chatbot solutions, NLU systems, and grammars.
  • Integrate third-party services, including AWS Lambda, Lex, Amelia, Polly, and Salesforce.
  • Use web services, APIs, and communication protocols to integrate IVR systems with other computer systems.
  • Design, develop, and support advanced IVR applications using object-oriented programming languages.

Salary and Benefits: We offer a competitive hourly rate of $45/hour, plus comprehensive benefits package. Location: Onsite in Newark, NJ. Duration: 8-12 months.



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