Chatbot Development Expert

3 weeks ago


Newark, New Jersey, United States Georgia IT Inc Full time
Job Description: We are seeking a highly skilled Genesys IVR and Chatbot Developer to join our team at Georgia IT Inc. in Newark, NJ. This is a 100% onsite position with a duration of 8-12 months and an estimated salary of $155,000 - $205,000 per year. As a key member of our team, you will be responsible for developing and managing advanced IVR applications, integrating speech recognition systems, and designing IVR and chatbot solutions.

About You: To be successful in this role, you should have a strong background in IVR development and integration, as well as experience with speech recognition systems. You should also be proficient in software development using object-oriented programming languages and have knowledge of AWS Lambda, Lex, and CRM systems. In addition, you should have excellent problem-solving skills and be able to work effectively in a team environment.

Responsibilities:
  • Develop and manage IVR and chatbot solutions, including NLU systems and grammars.
  • Implement third-party integrations with IVR systems using various communication protocols.
  • Design, develop, and support advanced IVR applications in an object-oriented programming language.


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