Hotel Operations Manager

3 days ago


Raleigh, North Carolina, United States Four Points Raleigh Full time
Job Summary

The General Manager is a seasoned hospitality professional responsible for overseeing the overall operations of the hotel. This includes managing the front office, housekeeping, food and beverage, and other departments to ensure exceptional guest experiences and high-quality service standards.

Key Responsibilities
  • Develop and implement operational strategies to drive revenue growth and improve efficiency
  • Lead and motivate a team of department managers and staff to achieve business objectives
  • Monitor and control expenses, ensuring compliance with budget and financial targets
  • Ensure seamless guest experiences through effective communication and problem-solving
  • Collaborate with the sales team to drive business growth and develop new revenue streams
  • Conduct regular audits and inspections to maintain high standards of quality and safety
  • Develop and implement training programs to enhance staff skills and knowledge
  • Stay up-to-date with industry trends and best practices to drive innovation and improvement
Requirements
  • At least 6 years of progressive experience in hotel operations or a related field
  • Proven track record of success in leading high-performing teams and driving business growth
  • Excellent communication, leadership, and problem-solving skills
  • Ability to work effectively in a fast-paced environment and adapt to changing circumstances
  • Strong analytical and financial management skills
  • Proficiency in Windows operating systems and Microsoft Office
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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