Care Specialist

3 days ago


New Orleans, Louisiana, United States Upward Health Full time
Job Title: Care Specialist

About Upward Health

Upward Health is a leading provider of in-home, multidisciplinary medical care, offering 24/7 whole-person care to patients in need. Our team of dedicated professionals is committed to delivering exceptional care and support to our patients, ensuring they receive the best possible outcomes.

Job Summary

We are seeking a highly motivated and compassionate Care Specialist to join our team. As a Care Specialist, you will play a vital role in delivering chronic care management to high-complexity patients in their homes and communities. Your primary responsibility will be to conduct direct outreach to patients, enroll them into our program, and collect key data about patients during the enrollment process.

Key Responsibilities
  • Conduct direct outreach to patients via phone, in-person, mailings, and other strategies to enroll them into our program.
  • Collect key data about patients during the enrollment process through continuous and on-going phone and in-person interactions.
  • Meet patients in their homes or in the community to conduct a needs assessment, including helping patients to set health goals.
  • Facilitate in-home provider appointments and coordinate care between patients and care team as needed.
  • Support patients in meeting their healthcare goals as it relates to Quality measures.
  • Work within an interdisciplinary team to support the team's effort in meeting market and/or organizational goals.
Requirements
  • At least 2 years of relevant work experience as a Community Health Worker, Peer Support Specialist, Medical Assistant, or similar role.
  • High school graduate or GED required.
  • A valid driver's license and auto liability insurance.
  • Reliable transportation and the ability to travel within your assigned territory or other as needed to support the patient needs plan and training requirements.
What We Offer

Upward Health offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional care and support to patients, we encourage you to apply for this exciting opportunity.


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