Customer Experience Representative

4 days ago


Orlando, Florida, United States Epos Now Group Full time
Job Overview

Epos Now Group is a leading provider of innovative business solutions, and we are looking for a highly skilled Customer Experience Representative to join our team.

Your Key Responsibilities:

  • Deliver exceptional customer service via telephone, email, and web chat.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Work closely with cross-functional teams to ensure seamless customer experiences.


Requirements:

  • 2+ years of experience in a customer-facing role.
  • Proven track record of delivering exceptional customer experiences.
  • Strong communication and problem-solving skills.


Benefits:

  • A competitive salary of $50,000 - $60,000 per year, depending on experience.
  • A comprehensive benefits package, including medical coverage and 401(k) matching.
  • Opportunities for career growth and professional development.


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