Customer Experience Representative

3 weeks ago


Orlando, Florida, United States The Reserves Network Full time

Are you looking for a rewarding opportunity to enhance customer experiences in a fast-paced environment?

We are seeking a Customer Experience Representative to join our team as a Credit Card Ambassador at Universal Studios Hollywood/Universal Orlando Resort.

Elevate guest experiences by showcasing exclusive credit card benefits amidst the excitement of the parks.

Key Responsibilities:

  • Engage visitors warmly while providing information on Universal's credit card offerings and their benefits.
  • Customize suggestions based on guest preferences to enhance their park experience with credit cards.
  • Address inquiries about applications, rewards, fees, and terms, ensuring accurate assistance with applications.
  • Collaborate with team members to achieve acquisition targets and maintain a positive work environment.
  • Stay informed about industry trends and park attractions to effectively promote credit card value while adhering to all regulations.

Requirements:

  • Dedicated to providing exceptional service with a friendly attitude.
  • Excellent interpersonal skills for connecting with diverse audiences.
  • Ability to effectively present and promote credit card benefits.
  • Ensure accuracy in application completion and compliance with procedures.
  • Willingness to work varied hours, stand for long periods, and handle physical demands, including lifting to 50 lbs and working outdoors.

About the Opportunity:

  • This role offers a competitive salary of $20 per hour, along with opportunities for professional growth and development.
  • You will have the chance to work in a dynamic team environment, collaborating with colleagues to achieve shared goals.
  • The Reserves Network values diversity and encourages applicants from all backgrounds to apply.


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