Customer Experience Representative
3 weeks ago
Are you looking for a rewarding opportunity to enhance customer experiences in a fast-paced environment?
We are seeking a Customer Experience Representative to join our team as a Credit Card Ambassador at Universal Studios Hollywood/Universal Orlando Resort.
Elevate guest experiences by showcasing exclusive credit card benefits amidst the excitement of the parks.
Key Responsibilities:
- Engage visitors warmly while providing information on Universal's credit card offerings and their benefits.
- Customize suggestions based on guest preferences to enhance their park experience with credit cards.
- Address inquiries about applications, rewards, fees, and terms, ensuring accurate assistance with applications.
- Collaborate with team members to achieve acquisition targets and maintain a positive work environment.
- Stay informed about industry trends and park attractions to effectively promote credit card value while adhering to all regulations.
Requirements:
- Dedicated to providing exceptional service with a friendly attitude.
- Excellent interpersonal skills for connecting with diverse audiences.
- Ability to effectively present and promote credit card benefits.
- Ensure accuracy in application completion and compliance with procedures.
- Willingness to work varied hours, stand for long periods, and handle physical demands, including lifting to 50 lbs and working outdoors.
About the Opportunity:
- This role offers a competitive salary of $20 per hour, along with opportunities for professional growth and development.
- You will have the chance to work in a dynamic team environment, collaborating with colleagues to achieve shared goals.
- The Reserves Network values diversity and encourages applicants from all backgrounds to apply.
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