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Customer Service Representative Full-Time

2 months ago

Paducah, Kentucky, United States TempsPlus of Paducah Full time

Job Summary:

TempsPlus of Paducah is seeking a skilled Switch Board Operator to provide exceptional customer service and communication support. As a key member of our team, you will be responsible for handling incoming and outgoing calls, transferring calls to the correct department, and paging emergency codes/alerts in a clear and efficient manner.

Key Responsibilities:

  • Provide pleasant and efficient communication to internal and external customers
  • Answer phones promptly and transfer calls to the correct department
  • Paging emergency codes/alerts in a clear and efficient manner
  • Support the team in maintaining a high level of customer satisfaction

Requirements:

  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and decision-making skills
  • Ability to maintain confidentiality and handle sensitive information

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package