Customer Service Representative
1 week ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at DCC Propane, LLC. As a key member of our service team, you will be responsible for providing exceptional customer service, resolving customer inquiries and complaints, and ensuring timely and efficient response to customer service needs.
Key Responsibilities- Customer Service: Provide exceptional customer service through phone and personal contact, resolving customer inquiries and complaints in a timely and professional manner.
- Service Requests: Process service requests, including gas and water service needs, and ensure that all paperwork is complete and accurately submitted.
- Inventory Management: Maintain and manage parts inventory, ensuring that all necessary supplies are available to meet customer needs.
- Communication: Communicate effectively with customers, colleagues, and management, providing clear and concise information and updates.
- Problem-Solving: Identify and resolve customer service issues, escalating complex problems to management as needed.
- Education: High school diploma or equivalent required; minimum of 3 years of experience in an office environment preferred.
- Skills: Excellent customer service skills, strong communication and problem-solving skills, ability to work independently and as part of a team.
- Experience: Minimum of 3 years of experience in customer service or inside sales preferred.
We offer a competitive compensation and benefits package, including medical, vision, and dental plans, 401(k) retirement plan with company match, and paid time off plus holidays. We are an equal opportunity employer and welcome applications from diverse candidates.
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Customer Service Representative
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Paducah, Kentucky, United States DCC Propane, LLC Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at DCC Propane, LLC. As a key member of our service team, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries and complaints, and processing transactions in a timely and efficient...
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3 weeks ago
Paducah, Kentucky, United States DCC Propane, LLC Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at DCC Propane, LLC. As a key member of our service team, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries and complaints, and processing transactions in a timely and efficient...
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