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Medical Support Specialist
2 months ago
We are a leading provider of plasma-based therapies, and we are committed to improving the lives of patients with rare diseases. Our team is dedicated to providing exceptional customer service and ensuring the safety and well-being of our donors.
Job SummaryWe are seeking a Medical Support Specialist to join our team. As a Medical Support Specialist, you will be responsible for determining donor eligibility, managing donor reactions, and maintaining a clean and professional environment. You will work under the direct supervision of the Center Manager and the supervision of the Center Physician for medical issues.
Key Responsibilities- Determine donor eligibility accurately and in a timely manner, including proper management of informed consent, AIDS education, and confidential self-exclusion.
- Manage donor reactions, which occur at the facility, as outlined in the SOPs.
- Follow applicable SOPs for medical emergencies, including the execution of Center Physician's standing orders and donor transport to emergency care facilities.
- Manage donor deferral, reviews test results, and notify donors of unsuitable test results per applicable SOPs.
- Initiate and investigate Post Donation Information (PDI).
- Refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, problem-solving, or guidance concerning medical or technical issues, including donor safety and eligibility.
- Demonstrate continued competency in the performance of job responsibilities and complete periodic assessment with the Center Physician per applicable SOPs.
- Assist the EHS program as required per SOPs or as requested by the EHS Manager.
- Currently licensed or certified in the state where duties will be assigned.
- Current Cardiopulmonary Resuscitation (CPR) and AED certification required.
- Fulfillment of state requirements (in state of licensure) for basic IV therapy.
- Able to satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist.
- Minimum of two years in a clinical or hospital setting preferred.
- Competitive hourly wage range: $32.79.
- U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan, and company match.
- Short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about making a difference in the lives of patients with rare diseases, we encourage you to apply for this exciting opportunity.
