Patient Care Specialist

3 hours ago


Chesapeake, Virginia, United States Sentara Healthcare Full time

At Sentara Healthcare, we're seeking a highly skilled Patient Care Specialist to provide exceptional administrative support within our physician's office. As a key member of our team, you'll play a vital role in ensuring an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery.



Key Responsibilities:


  • Answering phones and responding to patient inquiries
  • Scheduling appointments and outpatient procedures
  • Providing general administrative support for practice operations
  • Employing initiative and independent judgment to make decisions about prioritization and handling of incoming requests


Requirements:


  • Three years of clerical, customer service experience
  • One year of experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third-party payers
  • Experience with electronic medical record systems preferred
  • Associate's degree in lieu of required experience


Sentara Healthcare is a tobacco-free environment and an equal opportunity employer. We value diversity and inclusion and are committed to creating a workplace that reflects the communities we serve.



As a Patient Care Specialist, you'll have the opportunity to work in a dynamic and supportive environment, where teamwork and collaboration are essential. If you're a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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