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Customer Service Associate

2 months ago

Salisbury, Maryland, United States Dover Full time

Dover Customer Service Representative Job Description

**Job Summary**

We are seeking a highly skilled Customer Service Representative to join our team at Dover. As a Customer Service Representative, you will be responsible for providing exceptional customer service through accurate and timely responses to customer inquiries, order placements, and credit requests.

**Key Responsibilities**

* Provide high levels of customer service through accurate and timely responses to customer inquiries, order placements, and credit requests
* Ensure accurate and timely orders received through various channels are processed
* Receive and process order additions, changes, and deletions
* Collaborate with internal teams to resolve customer issues and improve overall customer experience

**Requirements**

* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Strong attention to detail and organizational skills
* Ability to work collaboratively with internal teams

**What We Offer**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

**How to Apply**

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.