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Field Service Technician

1 month ago

Kansas City, Missouri, United States B&D Resources Corp Full time
Job Title: Field Service Technician

At B&D Resources Corp, we are seeking a highly skilled and experienced Field Service Technician to join our team. As a Field Service Technician, you will be responsible for traveling to customer locations to install, maintain, and repair equipment or systems, ensuring customer satisfaction by keeping machines running efficiently and effectively.

Key Responsibilities:
  • Provide exceptional customer service and support during field visits or dispatches
  • Manage on-site repairs, maintenance, troubleshooting, testing, and installations
  • Diagnose errors, hydraulic, electrical, and mechanical problems, and determine proper solutions
  • Produce timely and detailed service reports
  • Document processes and procedures
  • Operate vehicle in a safe manner
  • Follow all company procedures and protocols
  • Cooperate with technical teams and share information across the organization
  • Comprehend customer requirements and make appropriate recommendations
Requirements:
  • Proven field service experience
  • Proficiency in hydraulic, mechanical, and electrical fields
  • Ability to troubleshoot, test, repair, and service technical equipment
  • English and computer proficiency required
  • Willingness to travel, including weekends
  • Valid Driver's license and a clean driving record
  • Ability to multitask, communicate, and execute clearly
  • Capacity to work flexible shifts and adapt to changing work schedules
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment