Customer Service Management Trainee Position

3 weeks ago


South Milwaukee, Wisconsin, United States Uline Full time

Customer Service Management Trainee

Competitive Hourly Rate - Up to $63,000 - $75,000 Per Year with Bonuses

Uline Career Opportunity

Empower Customer Service Excellence

A new career path is emerging for emerging customer service leaders. As a Customer Service Management Trainee at Uline, you will gain hands-on skills at our state-of-the-art call center and develop a team of customer service representatives to deliver exceptional customer service.

Uline Culture

This position is on-site, and we are looking for individuals who share our passion for customer service.

Full-Time Hours: 24/7 operation - Various shifts available with set schedules.

Key Responsibilities

  • Master all aspects of customer service management through comprehensive training.
  • Develop and manage a team of customer service representatives by setting clear goals, evaluating performance, and providing constructive feedback.
  • Review department procedures and standards to identify areas for improvement.

Requirements

  • Bachelor's degree.
  • Strong track record of customer-focused service, teamwork, and attention to detail.
  • Prior leadership or management experience is a plus.

Benefits

  • Complete medical, dental, vision, and life insurance coverage and other wellness programs.
  • 401(k) with 6% employer match. Multiple bonus programs, including profit sharing.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.

Uline Perks

  • Caf featuring affordable daily meal options from local restaurants.
  • On-site fitness center and beautifully maintained walking paths.
  • Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is a drug-free workplace.

EEO/AA Employer/Vet/Disabled

#LI-AP3

#LI-IL001

(#IN-KNCS)



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