Senior Client Billing Analyst
2 months ago
About the Role
At Bank of America, we are committed to delivering exceptional financial services to our clients. As a Senior Client Billing Analyst, you will play a critical role in ensuring the accuracy and transparency of client billing processes.
Key Responsibilities
- Ensure the accuracy of client billing and provide a clear and transparent client experience.
- Create and develop reporting on a multitude of billing elements across multiple processing platforms.
- Understand and document the various billing processes utilized throughout the organization.
- Develop and manage a monthly billing dashboard to monitor trends and identify potential billing anomalies.
- Influence and develop controls around billing processes to prevent potential billing issues.
- Assist in remediation of identified billing issues, including research, analysis, recommendation, and presentation to Senior Management.
- Perform random monthly testing and sampling of client-level billing and support maintenance of billing accuracy.
- Support SPI processes, maintain process mapping, and documentation.
Requirements
- 3+ years of Merchant Service experience.
- Strong pricing and billing knowledge set.
- Experience working with large data sets.
- SQL experience and ability to learn new systems quickly.
- Strong organizational, analytical, time management, and communication skills.
- Able to work in a team environment, with strong collaboration skills.
- Able to work independently on assigned responsibilities and prioritize multiple completing tasks.
- Microsoft Office (Excel, PowerPoint, Access) knowledge.
- B.S./B.A. preferred or equivalent work experience.
Work Environment
This role is based in the United States and requires a 1st shift schedule with 40 hours per week.
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