Customer Experience Director
7 days ago
We are seeking an experienced Customer Experience Director to lead our service team. The successful candidate will have previous experience in customer service or related fields and excellent leadership qualities.
Key Responsibilities:
- Supervise a team of customer service representatives
- Adjust daily schedules to optimize efficiency
- Train and evaluate employees
- Track monthly results and trends
- Resolve escalated customer complaints
Benefits:
- Competitive salary range of $70,000 - $90,000 per year
- Opportunities for professional growth and development
- A dynamic and supportive work environment
Company Information:
Our company is a leading provider of customer experience solutions for dealerships in the USA.
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