BDC Customer Experience Specialist
7 days ago
We are Dealer Retention Services, a leading provider of BDC services to multiple dealerships across the USA. Our goal is to help our clients increase sales, improve customer satisfaction, and drive business growth.
Salary:
$30,000 - $45,000 per year (or $12-$20 per hour) with performance-based raises
Job Responsibilities:
As a BDC Sales/Service Representative at Dealer Retention Services, you will be responsible for:
- Delivering exceptional customer service via phone and email
- Handling sales and service inquiries from customers
- Driving revenue growth for our dealerships through effective sales techniques
- Collaborating with internal teams to achieve business objectives
Requirements:
- Previous BDC experience (training provided for those without experience)
- Excellent communication, interpersonal, and problem-solving skills
- Ability to work in a fast-paced environment and meet deadlines
- Proficiency in computer software applications, including CRM systems
- Bilingual skills are a plus but not required
Growth Opportunities:
At Dealer Retention Services, we offer career advancement opportunities for motivated and dedicated employees.
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