BDC Customer Experience Specialist

7 days ago


Toms River, New Jersey, United States Dealer Retention Services Full time
About Us:
We are Dealer Retention Services, a leading provider of BDC services to multiple dealerships across the USA. Our goal is to help our clients increase sales, improve customer satisfaction, and drive business growth.

Salary:

$30,000 - $45,000 per year (or $12-$20 per hour) with performance-based raises


Job Responsibilities:
As a BDC Sales/Service Representative at Dealer Retention Services, you will be responsible for:
  1. Delivering exceptional customer service via phone and email
  2. Handling sales and service inquiries from customers
  3. Driving revenue growth for our dealerships through effective sales techniques
  4. Collaborating with internal teams to achieve business objectives

Requirements:
  • Previous BDC experience (training provided for those without experience)
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Proficiency in computer software applications, including CRM systems
  • Bilingual skills are a plus but not required

Growth Opportunities:

At Dealer Retention Services, we offer career advancement opportunities for motivated and dedicated employees.



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