Customer Experience Specialist
6 days ago
Lane Bryant is a leading plus-size brand that empowers women through fashion. For 120 years, we've been committed to providing exceptional shopping experiences and promoting self-expression.
Job DescriptionAs a Customer Specialist at Lane Bryant, you will be responsible for delivering exceptional customer service and creating authentic connections with our customers. Your primary goal will be to provide personalized support and help customers find products that meet their needs and style preferences.
Key responsibilities include:
- Welcome customers and engage with them to understand their needs and preferences
- Share knowledge of our products and services to outfit and inspire customers
- Uphold brand merchandising and visual standards for a clean, neat, well-presented store
- Promote in-store events and company programs to support the brand
- Contribute to the store's success by maintaining high brand and execution standards
To succeed in this role, you should have:
- Prior retail experience or customer-focused experience
- Passion for styling and love of working with people
- Flexible availability, including evenings, weekends, and holidays
- Ability to read, write, and communicate effectively in English
- Proficient technology skills, including ability to operate store systems accurately
Additionally, as a member of the Knitwell Group team, you'll enjoy various benefits, including merchandise discounts, support for individual development, and opportunities for growth within the family of brands.
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