Guest Service Ambassador

5 days ago

Deerfield Beach, Florida, United States Crescent Hotels & Resorts Full time

About Crescent Hotels & Resorts

We are a team of hospitality professionals dedicated to delivering exceptional experiences for our guests. Our Associates are the shining stars of what we do, and we celebrate their unique talents and contributions.

What We Offer

  • An exceptional benefit plan for associates and family members, including medical, dental, vision, short-term and long-term disability, life insurance, and flexible spending accounts
  • A 401K matching program
  • Discounts with our Crescent managed properties in North America for you and your family members, as well as Marriott Branded Hotel Associate Discounts
  • An Employee Assistance Program

Job Summary

We are seeking a Guest Service Expert to join our team. As a key member of our front desk team, you will be responsible for greeting and registering guests, checking guests out, and providing exceptional customer service.

Responsibilities

  • Greet guests immediately with a friendly and sincere welcome
  • Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action, and provide accurate information
  • Complete the registration process by inputting and retrieving information from our system
  • Make appropriate selections of rooms based on guest needs
  • Code electronic keys, verify and receive authorization for credit cards, handle cash, and make change as received
  • Ensure accurate closeout of guest accounts at time of departure
  • Field guest complaints, conducting thorough research to develop effective solutions and negotiate results

Requirements

  • At least 1 year of experience with hotel front desk operations
  • Excellent communication skills and enthusiasm for guest services
  • Hilton brand experience is preferred

Equal Opportunity Employer

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to providing a workplace that is free from discrimination and harassment.

  • Guest Services Ambassador

    1 month ago

    Vero Beach, Florida, United States Benchmark Costa d' Este Beach Resort & Spa Full time

    Unlock Your Potential as a Guest Services AgentBenchmark Costa d' Este Beach Resort & Spa is seeking a highly motivated and engaging Guest Services Agent to join our team. As a key member of our hospitality team, you will be responsible for creating a memorable first impression for our guests and providing exceptional customer service throughout their...

  • Guest Services Ambassador

    1 month ago

    Vero Beach, Florida, United States Benchmark Costa d' Este Beach Resort & Spa Full time

    Job SummaryBenchmark Costa d'Este Beach Resort & Spa is seeking a highly motivated and engaging Guest Services Agent to join our team. As a Guest Services Agent, you will be the first point of contact for our guests, providing a warm welcome and setting the tone for their stay.Key ResponsibilitiesGuest Welcome and Check-in: Greet guests as they arrive,...

  • Guest Services Ambassador

    3 weeks ago

    Vero Beach, Florida, United States Benchmark Costa d' Este Beach Resort & Spa Full time

    Unlock Your Potential as a Guest Services AgentBenchmark Costa d' Este Beach Resort & Spa is seeking a highly motivated and engaging Guest Services Agent to join our team. As a key member of our hospitality team, you will be responsible for creating a memorable first impression for our guests and providing exceptional customer service throughout their...

  • Guest Service Ambassador

    5 days ago

    Hallandale Beach, Florida, United States Wingstop Restaurants Full time

    Deliver World-Class Service at WingstopAs a Guest Service Team Member at Wingstop, you'll be the face and voice of our brand, providing authentic, positive, and genuine experiences for our guests. Your responsibilities will include:Greeting guests and answering phone calls in a friendly and welcoming mannerTaking and delivering orders with a smileInteracting...

  • Guest Service Ambassador

    5 days ago

    Daytona Beach, Florida, United States USA Parking Full time

    Job Title: Guest Service RepresentativeAt USA Parking, we are driven by Our Promise, "Making Every Moment Matter for a World on the Go." As a Guest Service Representative, you will be an integral part of the warm welcome and fond farewell process, ensuring that every guest has a 5-star experience.Responsibilities:Greet all guests with a smile, displaying...

  • Guest Service Ambassador

    3 weeks ago

    Saint Augustine Beach, Florida, United States Renaissance Hotels Full time

    Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at Renaissance Hotels. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless and memorable experience for our guests.Key ResponsibilitiesProvide personalized guest service, responding to guest...

  • Guest Service Ambassador

    5 days ago

    Daytona Beach, Florida, United States Wingstop Restaurants Full time

    Deliver World Class Service at WingstopAs a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, providing authentic, positive, and genuine experiences for our guests. Your responsibilities will include:Key Responsibilities:Act as the host and welcome guests to our restaurantTake and deliver orders in a timely and efficient...

  • Guest Services Ambassador

    4 weeks ago

    New Smyrna Beach, Florida, United States Zealandia Holding Co. Full time

    Job Title: Guest Services RepresentativeWe are seeking a highly motivated and customer-focused Guest Services Representative to join our team at Zealandia Holding Co.About the Role:The Guest Services Representative will be responsible for providing exceptional guest experiences from check-in to check-out. This includes greeting guests warmly, facilitating a...

  • Guest Service Ambassador

    1 month ago

    West Palm Beach, Florida, United States Courtyard West Palm Beach Full time

    Guest Service RepresentativeWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Courtyard West Palm Beach. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Process guest...

  • Guest Services Ambassador

    1 month ago

    New Smyrna Beach, Florida, United States ZEALANDIA HOLDING COMPANY Full time

    About the RoleWe are seeking a highly motivated and customer-focused Guest Services Representative to join our team at Zealandia Holding Company. As a Guest Services Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all visitors.Key...

  • Guest Service Ambassador

    1 month ago

    West Palm Beach, Florida, United States Courtyard West Palm Beach Full time

    Guest Service RepresentativeWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Courtyard West Palm Beach. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Process guest...

  • Guest Service Ambassador

    1 month ago

    West Palm Beach, Florida, United States Courtyard West Palm Beach Full time

    Guest Service RepresentativeWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Courtyard West Palm Beach. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Process guest...

  • Guest Service Representative

    3 weeks ago

    Deerfield Beach, Florida, United States Crescent Services Full time

    Job Title: Guest Service AgentCrescent Hotels & Resorts is seeking a highly skilled Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional guest experiences and ensuring that our hotel's high standards are met.Key Responsibilities:Greet and Register Guests: Greet guests immediately with a friendly...

  • Guest Service Representative

    3 weeks ago

    Deerfield Beach, Florida, United States Crescent Services Full time

    Job Title: Guest Service AgentCrescent Hotels & Resorts is seeking a highly skilled Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional guest experiences and ensuring that our hotel's high standards are met.Key Responsibilities:Greet and Register Guests: Greet guests immediately with a friendly...

  • Guest Service Ambassador

    1 month ago

    West Palm Beach, Florida, United States Courtyard West Palm Beach Full time

    Guest Service RepresentativeWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Courtyard West Palm Beach. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Process guest...

  • Guest Service Representative

    2 weeks ago

    Deerfield Beach, Florida, United States Crescent Services Full time

    Join Our Team as a Guest Service ExpertWe are seeking a highly skilled and enthusiastic Guest Service Expert to join our team at Crescent Hotels & Resorts. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Greet guests with a...

  • Guest Service Representative

    4 weeks ago

    Deerfield Beach, Florida, United States Crescent Hotels and Resorts Full time

    Join Our Team as a Guest Service ExpertCrescent Hotels & Resorts is a dynamic and customer-focused organization that values its associates and strives to provide exceptional experiences for our guests.We are seeking a highly skilled and enthusiastic Guest Service Expert to join our team. As a key member of our front desk team, you will be responsible for...

  • Guest Services Ambassador

    1 month ago

    West Palm Beach, Florida, United States Amrit Ocean Resort & Residences Full time

    Job SummaryThe Guest Services Agent is a key member of our team at Amrit Ocean Resort & Residences, responsible for providing exceptional service to our guests throughout their stay. As a Guest Services Agent, you will be the first point of contact for our guests, ensuring a warm and welcoming experience from check-in to check-out.Key ResponsibilitiesGuest...

  • Guest Service Expert

    6 days ago

    Deerfield Beach, Florida, United States Crescent Hotels and Resorts Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Guest Service Expert to join our team at Crescent Hotels and Resorts. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our guests.Key ResponsibilitiesGreet and register guests, checking them in and out...

  • Guest Service Expert

    2 weeks ago

    Deerfield Beach, Florida, United States Crescent Services Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Guest Service Expert to join our team at Crescent Hotels & Resorts. As a key member of our front desk team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our valued customers.Key ResponsibilitiesGreet and register guests, checking them in...