Account Manager

2 weeks ago

Kahului, United States AWP Safety Full time

About AWP Safety

AWP Safety is a leading traffic control specialist in North America, with a team of 6,500 professionals dedicated to ensuring customer crews, drivers, and teams get home safely. We protect those who operate, maintain, and upgrade infrastructure in the energy, broadband, and transportation sectors, and provide traffic control for major events like the Super Bowl and Boston Marathon.

Job Description

The Account Manager will drive profitable business growth for their branch(es) and the company by selling our portfolio of services, rentals, and products to potential and existing customers in the energy, broadband, transportation, and construction industries. This role requires building and maintaining effective customer/vendor relationships, identifying new opportunities, and implementing strategies to attract and retain customers through collaboration with Operations and other key departments.

Responsibilities

  • Attend and conduct weekly sales and cold call appointments with key decision makers on potential and existing accounts.
  • Build and maintain a solid and qualified pipeline, establishing professional customer/vendor relationships with appropriate customer contacts at all levels in relevant departments.
  • Proactively identify and secure opportunities to help customers solve problems, quote on customer requirements, assist in providing job estimates, provide technical assistance as needed, and keep customers up to date on new developments.
  • Maintain involvement in execution of customer's project/order to ensure that all services and products meet or exceed the contracted expectations and conditions by consistently collaborating with Operations, Billing, and other key departments.
  • Effectively convey the Company's focus on safety to employees and customers, and promote our network of companies' ability and commitment to deliver safe, high-quality, and on-time services.
  • Network as key point of contact for sales within assigned territory, identifying and executing on opportunities to increase sales by participating in various events, including but not limited to trade shows, association meetings and conferences, industry events, etc.
  • Track and regularly provide reports on all activity, target achievement, sales forecasts, lost business, orders and quotes, problems and recommended solutions for customer/vendor relationship or project concerns, changes in assigned territory or industry trends that may affect the Company, etc.
  • Collaborate with Inside Sales, Billing, and Branch and Area Managers on sales strategies and procedures.
  • Other duties as assigned by leaders in Operations, Sales, or Corporate.

Qualifications

  • High school diploma or equivalent required; advanced degree preferred.
  • Formal sales training preferred.
  • Minimum 2 years of experience in sales required, 3-5 years of experience strongly preferred, some experience in B2B sales of services strongly preferred.
  • Experience in construction, traffic control, infrastructure, or related industries strongly preferred.
  • Strong written and oral presentation and communication skills in English, bilingual Spanish is a plus.
  • Strong customer orientation with demonstrated experience developing strong partnerships by understanding and anticipating business needs of the customer and maintaining customer satisfactions.
  • Proven track record of growing market share, including using cold calls to establish new accounts.
  • Proven ability to manage sales and profits against forecasts and targets.
  • Results-driven, high-energy, resourceful, self-motivated, able to work independently, and has a positive, 'make it work' attitude.
  • Proficient in using technology such as MS Office, CRM, business-related social media, etc.
  • Valid Driver's License and willingness to travel at least 50%, mainly within assigned territory.
  • Bilingual in Spanish is a plus.

Additional Information

  • Benefits-eligible 1st of the month following hire.
  • All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness.
  • Company paid 50k in basic life insurance.
  • Company paid LTD.
  • Health Savings and Flex Spending Accounts Available.
  • 401(k).
  • Paid Time Off & Paid Holidays.
  • AWP named one of America's Greatest Workplaces 2023 for Diversity.

Compensation: $65,000 - $85,000 base salary + sales incentive plan.

AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

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