Assistant General Manager

1 month ago

Kahului, United States Marriott International Inc Full time
Job Description

JOB SUMMARY

Responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Verifies the implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Builds relationships with key customers and is involved in the sales process.
  • Bonus Eligible


CANDIDATE PROFILE

Education and Experience

•High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR

•2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Assisting the Operational and Financial Management of the Property

•Verifies that all brand standards are being maintained in each area of the property.

•Verifies that all team members meet or exceed all brand requirements.

•Manages the operation of the all property departments.

•Promotes both Guarantee of Fair Treatment and Open Door policies.

•Verifies that a viable key control program is in place.

•Maintains current licenses and permits as prescribed by local, state and federal agencies.

•Provides a safe working environment in compliance with OSHA/MSDS.

•Manages all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period, banking procedures and PAF's.

•Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

•Complies with all corporate accounting procedures.

•Performs required annual Quality audit with GM and RD.

Supporting the Management and Development of Departmental Teams

•Stays readily available/approachable for all employees.

•Extends professionalism and courtesy to employees at all times.

•Leads by example demonstrating self-confidence, energy and enthusiasm.

•Assists/teaches team managers scheduling (using Scheduling Tool) against guest and hours/occupied room goals. Makes sure that staffing levels are appropriate to exceed guest expectations.

•Sets clear performance expectations with the General Manager.

•Assists team supervisors with constructive coaching and counseling.

•Solicits feedback for continuous improvement.

Managing the Guest Experience

•Extends professionalism and courtesy to guests at all times.

•Motivates and encourages staff to solve guest and employee related concerns.

•Provides excellent customer service by being readily available/approachable for all guests.

•Takes proactive approaches when dealing with guest concerns.

•Assists employees in understanding guests ever-changing needs and expectations, and how to exceed them.

Conducting Human Resource Activities

•Verifies that orientations for new team members are thorough and completed in a timely fashion.

•Takes proactive approaches when dealing with employee concerns.

•Verifies that property hiring practices comply with I-9, and EEO requirements and strives for a culturally diverse work place.

Performs other duties as assigned and needed.

The salary range for this position is $115,000 to $144,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About the Team

At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

  • Assistant General Manager

    2 weeks ago

    Kahului, United States Marriott International Inc Full time

    About the RoleThe Assistant General Manager is a key member of the hotel management team, responsible for supporting all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation. This role assists the General Manager in leading the team in the development and implementation of...

  • Assistant General Manager

    2 weeks ago

    Kahului, United States Marriott International Inc Full time

    Job SummaryAs an Assistant General Manager at Marriott International Inc, you will play a key role in supporting the overall operation of the property, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation. You will assist the General Manager in leading the team in developing and implementing...

  • Assistant General Manager

    4 weeks ago

    Kahului, Hawaii, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant General Manager to join our team at Courtyard Maui Kahului Airport. As a key member of our management team, you will be responsible for supporting all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales, and revenue...

  • Assistant General Manager

    2 weeks ago

    Kahului, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant General Manager to join our team at Courtyard Maui Kahului Airport. As a key member of our leadership team, you will be responsible for supporting all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales, and revenue...

  • Assistant General Manager

    6 days ago

    Kahului, United States Marriott International Inc Full time

    Job SummaryAs a key member of our team, the Assistant General Manager plays a vital role in supporting all aspects of our operation, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation. This position assists the General Manager in leading the team in the development and implementation of...

  • Assistant General Manager

    1 month ago

    Kahului, United States Pizza Hut Full time

    Description: If you are a natural leader who loves unique challenges, putting together a winning team, and enjoy teaching and motivating others, here's your chance to. More specifically, you can be a Pizza Hut Assistant General Manager. Not only will you be given the opportunity to do everything already mentioned, but you will also be able to do so much...

  • Assistant General Manager

    1 week ago

    Kahului, United States Pizza Hut Full time

    Description: If you are a natural leader who loves unique challenges, putting together a winning team, and enjoy teaching and motivating others, here's your chance to. More specifically, you can be a Pizza Hut Assistant General Manager. Not only will you be given the opportunity to do everything already mentioned, but you will also be able to do so much...

  • Assistant General Manager

    1 week ago

    Kahului, Hawaii, United States Krispy Kreme - Maui Full time

    Job DescriptionAssistant General Manager RoleKrispy Kreme - Maui is seeking an experienced Assistant General Manager to assist the General Manager in overseeing the daily operations of our store. As an Assistant General Manager, you will be responsible for managing the store's production, purchasing, and sales efforts, as well as providing exceptional...

  • Associate General Manager

    1 month ago

    Kahului, United States Marriott Full time

    Job SummaryWe are seeking a highly skilled and experienced Associate General Manager to join our team at Courtyard Maui Kahului Airport. As a key member of our leadership team, you will be responsible for supporting all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales, and revenue...

  • Resort Assistant Manager

    4 weeks ago

    Kahului, Hawaii, United States Four Seasons Hotels and Resorts Full time

    About Four Seasons Resorts Lana'iFour Seasons Resorts Lana'i is a premier luxury resort located on the island of Lana'i, Hawaii. Our resort offers a unique and unforgettable experience for our guests, with stunning ocean views, lush tropical gardens, and world-class amenities.Job SummaryWe are seeking a highly motivated and experienced Resort Assistant...

  • Waste Management Assistant

    1 month ago

    Kahului, United States Maui Disposal Service Full time

    Job SummaryWe are seeking a reliable and hardworking individual to join our team as a Truck Helper. As a key member of our disposal team, you will be responsible for assisting our drivers in the safe and efficient collection of waste.Key ResponsibilitiesPosition dumpsters in front of the truck for easy emptyingPick up loose rubbish and debris from around the...

  • Associate General Administrator

    2 months ago

    Kahului, United States Marriott Full time

    Additional Information Bonus Eligible Job Number 24150295 Job Category Rooms & Guest Services Operations Location Courtyard Maui Kahului Airport, 532 Keolani Place, Kahului, Hawaii, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Responsible for supporting all aspects of the operation...

  • Assistant Store Manager

    4 weeks ago

    Kahului, Hawaii, United States Extra Space Storage Full time

    Accurate Pay: $19.00/hr + Monthly Incentive OpportunitiesWe are seeking a highly motivated and customer-focused Assistant Store Manager to join our team at Extra Space Storage. As a key member of our store operations team, you will be responsible for providing exceptional customer service, meeting sales goals, and maintaining a clean and organized...

  • Assistant Housekeeping Manager

    3 weeks ago

    Kahului, Hawaii, United States Four Seasons Hotels and Resorts Full time

    About Four SeasonsFour Seasons Hotels and Resorts is a world-renowned luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're committed to creating a world-class employee experience that enables them to deliver unforgettable experiences for our guests.About the...

  • Restaurant Operations Manager

    4 weeks ago

    Kahului, United States Pizza Hut Full time

    Pizza Hut is seeking a dynamic leader to join our team as an Assistant General Manager. If you are a natural leader who thrives in fast-paced environments and has a passion for teaching and motivating others, this could be the perfect opportunity for you. As an Assistant General Manager, you will be responsible for leading a team of dedicated individuals to...

  • Rooms Division Assistant Manager

    2 weeks ago

    Kahului, Hawaii, United States Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. Our team members are the driving force behind our success, and we're seeking a talented Rooms Division Assistant Manager to join our team.About the Role:We're looking for a seasoned professional...

  • Construction Manager

    1 month ago

    Kahului, Hawaii, United States Construction Management & Development, Inc Full time

    Job DescriptionInternational Project Management Firm is seeking a Construction Manager for the following locations:Maui, HIJob Summary:Construction Management & Development, Inc. (CM&D) is currently seeking a talented individual with demonstrated experience in full-cycle, complex vertical construction projects. The successful candidate will supervise the...

  • Senior CAD Manager

    2 weeks ago

    Kahului, Hawaii, United States Jobot Full time

    Job Title: Senior CAD ManagerJob Summary: We are seeking a highly skilled Senior CAD Manager to join our team at Jobot.About the Role: The Senior CAD Manager will be responsible for creating 3D CAD models of projects, generating exhibits and field files for GPS-guided equipment and survey devices, and assisting with project bidding and planning.Key...

  • Personal Assistant

    6 hours ago

    Kahului, United States 4LEAF Full time

    Description: About us: 4LEAF is a multi-discipline engineering firm providing services throughout the United States. For over 20 years, 4LEAF has assisted communities in successfully navigating contract services leading to fiscally responsible solutions. As one of the industry's notable providers of planning, building and safety, engineering, construction...

  • Administrative Assistant

    13 minutes ago

    Kahului, United States 4LEAF Full time

    About us: 4LEAF is a multi-discipline engineering firm providing services throughout the United States. For over 20 years, 4LEAF has assisted communities in successfully navigating contract services leading to fiscally responsible solutions. As one of the industry's notable providers of planning, building and safety, engineering, construction management,...