Clinical Engagement Specialist

3 weeks ago


Charlotte, North Carolina, United States UnitedHealth Group Full time

At UnitedHealth Group, we are committed to helping people live healthier lives and making the healthcare system work better for everyone. We believe that everyone deserves the opportunity to live their healthiest life. However, there are still many barriers to good health that are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes.

We are seeking a highly skilled Clinical Engagement Specialist to join our team. As a Clinical Engagement Specialist, you will play a critical role in promoting engagement in clinical/disease management programs, helping to improve member healthcare decisions. You will have the opportunity to make a real difference in the lives of millions of people.

The estimated salary for this position is $85,000 - $110,000 per year, depending on experience. This is a field-based position that requires up to 50% travel between multiple locations throughout South Carolina and North Carolina.

Your primary responsibilities will include:

  • Educating members on health education and condition management, as well as plan specifics and member resources, in collaboration with OptumHealth
  • Referring employees to available clinical programs, including premium designated physicians
  • Creating, managing, and implementing employer-specific programs based on employer needs
  • Monitoring and analyzing customer-specific health analytic data and developing targeted data-driven strategic plans and programs
  • Clinical interface with facilities and providers for resolution of issues concerning members, benefit interpretation, program definition, and clarification

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role. You will also have opportunities for development and growth within the company.

To be successful in this role, you will need to have:

  • A registered nurse license with active and unrestricted licensure for the state of residence
  • 3+ years of clinical experience in a hospital, acute care, home health/hospice, direct care, or care management setting
  • Bilingual Spanish skills
  • Solid presentation skills with proven experience delivering group presentations and 1:1 coaching
  • Proficiency in Microsoft Word, PowerPoint, and Excel, including the ability to navigate a Windows environment

We offer a range of benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We are an equal employment opportunity/affirmative action employer and welcome applications from diverse candidates.



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