Family Engagement Specialist

3 weeks ago


Charlotte, North Carolina, United States NC Behavior Full time
The Family Engagement Specialist role at NC Behavior involves guiding new clients and matched providers through the onboarding process. This includes establishing a smooth start to services, securing the right staffing, and setting clients up for success before transitioning them to a dedicated Case Manager. Key responsibilities include building trust with new clients, coordinating assessments, matching clients with ideal providers, monitoring performance, and maintaining accurate records. To succeed in this role, you will need interpersonal skills, problem-solving abilities, empathy, and a commitment to mission-driven values. In return, we offer a competitive salary range of $65,000 - $85,000, a comprehensive benefits package, and ongoing training opportunities.

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