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Bilingual Customer Support Specialist

2 months ago

Alpharetta, United States Toyota Motor Corporation Full time
Position Overview

The Customer Care Team at Toyota's Experience Center East is seeking a dedicated and enthusiastic Bilingual Customer Care Advocate. This role is essential in ensuring that all customer inquiries requiring live assistance are handled with care and professionalism.

Key Responsibilities
  • Provide exceptional customer service to clients in both English and another language.
  • Address customer inquiries and resolve issues in a timely manner.
  • Maintain a high level of product knowledge to assist customers effectively.
  • Collaborate with team members to enhance the overall customer experience.
Qualifications

The ideal candidate will possess strong communication skills and a passion for helping others. Experience in customer service or a related field is preferred.

Why Join Us?

Be a part of a dynamic team that values customer satisfaction and strives for excellence in service delivery.