Valet Operations Supervisor
4 weeks ago
Job Summary
We are seeking a skilled Valet Operations Supervisor to join our team at SP+. As a Valet Operations Supervisor, you will be responsible for the day-to-day management of a location, ensuring that valet operations are handled within contractual guidelines and company policies.
Key Responsibilities
- Assist in the management of a location, ensuring that valet operations are handled within contractual guidelines and company policies.
- Greet guests courteously and ensure customers are receiving timely service.
- Assist customers in and out of their vehicle and drive, park, and retrieve customer vehicles in a safe and professional manner.
- Assist with hiring, training, and coaching an excellent valet team.
- Create a staffing schedule according to the anticipated daily vehicle volume.
- Maintain full compliance to the standard operating procedures, while ensuring the safety and security of vehicles and keys at all times.
- Prepare and process daily paperwork according to audit compliance standards.
- Ensure that drive lanes and crosswalks are clean of debris, water, oil spills, etc.
- Create and implement a successful staging plan, utilizing all aspects of the locations layout to ensure maximum parking capacity.
- Quickly distinguish vehicle make and models; have a general knowledge of vehicle operations.
- Substitute for any position, if necessary.
- Complete other duties as needed.
Requirements
- Minimal high school diploma or equivalent and a minimal 6 month related experience or training; or equivalent combination of education and experience.
- Required to have and maintain a valid state-issued driver's license with a current address and an acceptable driving record.
- Ability to drive a vehicle with a manual transmission (stick shift) may be required depending on the location.
Benefits
Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
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