Customer Service Representative
4 weeks ago
Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Chevron Stations Inc. This role involves providing exceptional guest service, conducting point-of-sale activities accurately, and maintaining a clean and safe environment for customers and employees.
Key Responsibilities:
- Provide exceptional guest service by being courteous, greeting, and thanking all customers while making eye contact.
- Conduct all point-of-sale activities accurately and safely while adhering to Chevron guidelines and procedures.
- Maintain a clean and safe environment by performing consistent station cleaning of indoor and outdoor facilities, including restrooms, islands, pumps, and car wash.
- Prepare food and hot beverage products, and effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss.
- Actively promote store specials and other marketing programs.
- Cross-check price of delivered goods for accuracy and distribute delivered goods in an orderly manner throughout the store.
Requirements:
- Available to work a variety of hours, including early mornings, evenings, weekends, overnight shifts, and holidays.
- Strong attention to detail and ability to handle challenging situations professionally.
- Ability to work both independently and in team settings.
- Must possess required up-to-date food handling certificates, as required by law.
Physical Demands:
- Ability to stand and walk for long periods of time on hard and uneven surfaces.
- Ability to bend, lift, push, and move product using proper lifting techniques.
- Periodic exposure to all outdoor conditions during daylight hours.
- Moderate exposure to walk-in coolers and freezers at 34 F or lower.
Benefits:
- Full-time & Part-time shifts available.
- Direct Deposit with competitive weekly pay.
- Health & Wellness packages available for purchase.
- Education reimbursement program.
- Shift Differential Pay for select shifts and job titles.
- Management Bonus Program.
- Loyalty Service time Program.
- Commuter benefit Program.
Chevron Stations Inc. is an Equal Opportunity / Affirmative Action employer.
Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities.
If you need assistance or an accommodation, please email us at CSIWFM@Chevron.com.
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