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Parking Management Specialist for Events

2 months ago

Durham, North Carolina, United States Duke University Full time
Occupational Overview

The role involves a variety of responsibilities associated with the management of parking for special events and the implementation of traffic flow plans. This includes assembling and disassembling equipment, creating intricate signage packages with distribution strategies, maintaining an inventory of equipment and signs, and generating post orders for contracted personnel. The position also requires providing exceptional customer service to attendees and assisting the Special Events Manager by supervising event staff on-site.

Key Responsibilities
  • Supervise and oversee event personnel before, during, and after events, ensuring accurate logs of contractor hours for billing purposes.
  • Work independently with minimal supervision, making real-time decisions based on established policies, prior experience, and sound judgment.
  • Conduct briefings before events and debriefings afterward with contract staff regarding event plans.
  • Foster strong working relationships with event organizers, university colleagues, and community leaders. Design signage packages for various event sizes.
  • Ensure sufficient inventory of materials, including vinyl, coroplast, A-frames, cones, and barricades.
  • Maintain detailed logs of sign production costs, quantities of materials used, and other relevant data.
  • Collaborate with team members to ensure timely distribution and retrieval of equipment and signage.
  • Repair and maintain special events equipment as necessary, including cleaning and upkeep of A-frames, barricades, and cones. Complete incident reports as required.
  • Perform additional related duties as needed.
The responsibilities outlined above represent the general nature and level of work performed by individuals in this role and are not intended to be an exhaustive list of all duties and responsibilities.

Required Qualifications

Education/Training: A general educational background equivalent to a high school diploma is required. Candidates must be able to obtain and maintain a valid driver's license. One year of experience in an event support environment is necessary, or an equivalent combination of education and experience. Basic proficiency in Microsoft Word and Excel is required, along with strong communication and customer service skills.

Duke University is an Equal Opportunity Employer committed to providing employment opportunities without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke strives to foster a community based on collaboration, innovation, creativity, and inclusivity. Our collective success relies on the vibrant exchange of ideas, which is most effective when diverse perspectives and experiences are valued. It is essential that all community members feel secure and welcomed, that individual contributions are acknowledged, and that all voices are heard. All members of our community share the responsibility to uphold these values.

Essential Physical Job Functions

Some positions at Duke University may require specific physical and/or mental abilities. Additional information and provisions for reasonable accommodation will be provided by each hiring department.