Sales Associate
4 weeks ago
Madewell is a community-driven clothing destination that champions creativity, inclusivity, and self-expression. Our brand is built on a passion for high-quality denim and a commitment to sustainability. We're dedicated to creating a welcoming and inclusive environment for our customers and employees alike.
Job Summary
As a Sales Associate, you will serve as a brand ambassador, bringing your own personal style and passion for the product to the sales floor each day. You'll create genuine connections with customers, helping them find their own unique look. You'll collaborate with your team members and managers to drive the business, jump in on tasks that help create a seamless customer experience, and bring a collaborative, kind, and inclusive energy to the sales floor.
Key Responsibilities
- Drive sales by exceeding selling and service expectations.
- Complete training, use product knowledge tools, participate in fit sessions, and put those experiences to use.
- Assist in store tasks to ensure our customers always see us at our best.
- Share feedback, insights, and ideas with the management team.
- Act in a manner that aligns with our values.
We're looking for someone who:
- Makes a great first impression by smiling, welcoming, and connecting with customers authentically.
- Loves the brand and has a great fashion aesthetic.
- Is willing to do what it takes to create seamless, amazing experiences that customers can't stop talking about.
- Brings their best to everything they do and achieves their goals.
- Is flexible and ready to have fun along the way.
- Leverages technology while also knowing that devices don't dominate the dialogue.
- Builds productive relationships with everyone on the team and always respects each other.
- Is at least 18 years old.
- Is available when we are busy, including nights, weekends, and holidays.
- Can bend, reach, stretch, lift, carry, and move at least 40 pounds.
- Can regularly move around all store areas and be accessible to customers.
We offer a range of benefits and perks, including:
- Competitive base pay and bonus programs.
- Flexible days and hours.
- Amazing merchandise discounts.
- 24/7 free confidential help with a variety of personal and work concerns.
- Personal and professional development.
- Giving back - volunteer program, disaster relief funds, charitable matching donations.
- Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit.
- Time Away - paid time off, holidays, parental leave, disability leave, bereavement.
- 401(k) plan with company matching contributions.
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