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Restaurant Operations Manager

1 month ago

Winter Haven, Florida, United States CheckersRally's Full time
Purpose of Your Work

As a member of the Corporate Field Operations team at Checkers & Rally's, you will be responsible for executing the restaurant plan, achieving sales and profits goals, and providing excellent Guest and Team service. The General Manager will manage the overall restaurant to ensure we are 1st Choice for our Guests and Employees.

Key Responsibilities
  • Meet budgeted sales and profits by managing all aspects of the P&L
  • Continually analyze data and develop plans to improve sales and profits, and increase restaurant service and efficiency
  • Determine staffing needs and hire the right candidates for the right position
  • Ensure shifts are properly staffed to guarantee consistent operations and Guest satisfaction
  • Train Team Members and Managers on operations, policies, and procedures, and Guest service
  • Identify and respond to complaints and policy and procedure violations
  • Provide regular feedback and coaching to employees on their performance
  • Ensure the restaurant is a safe, clean, and fun environment for our employees and Guests
What's in It for You?
  • Operations Excellence: Our team expects and delivers nothing but the best
  • Training & Development: We bring out the best by ensuring everyone gets well trained
  • Personal & Career Growth: You can do more, get more, and be more at Checkers & Rally's
  • Benefits & Rewards: We offer comprehensive benefits, such as Medical and Dental Plans, as well as recognition programs, including bonuses and incentives, like our all-expenses-paid annual cruise
Requirements
  • High School Diploma or General Education Degree (GED) - Preferred
  • Over 2 years of restaurant management experience, preferably in Quick Service Restaurants (QSR)
  • Basic math skills
  • Microsoft Office and general systems experience
  • Strong verbal and written communications skills
  • Ability to work flexible schedule and extended hours
  • High energy to keep up with our fast-paced environment
  • Commitment to our core values of integrity, service, excellence, and courage to be bold & grow