Luxury Guest Experience Professional
19 hours ago
Job Summary: We are seeking a skilled and experienced Luxury Guest Experience Professional to join our team at The Ritz-Carlton. As a Luxury Guest Experience Professional, you will be responsible for delivering exceptional guest service, ensuring seamless check-in and check-out experiences, and exceeding guest expectations through proactive problem-solving and creative solutions.
About Us: At The Ritz-Carlton, we pride ourselves on delivering rare and special luxury service that creates lifelong memories for our guests. With over 100 award-winning properties worldwide, we attract the world's top hospitality professionals who curate unforgettable experiences.
Responsibilities: This role requires excellent communication skills, a strong attention to detail, and the ability to work in a fast-paced environment. You will be responsible for processing operational needs, addressing guest requests, completing reports, and sharing the highlights of the local area. Additionally, you will be expected to maintain confidentiality, protect company assets, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional.
What We Offer: As a Luxury Guest Experience Professional with The Ritz-Carlton, you can expect a competitive salary of $45,000 - $55,000 per year, depending on experience. Our benefits package includes comprehensive health insurance, 401(k) matching, and generous paid time off. Join our dynamic team and become part of a global brand leader in luxury hospitality.
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