Patient Services Coordinator

4 weeks ago

Kent, Ohio, United States Hiemstra Optical Full time
Job Description

As a Patient Services Representative at Hiemstra Optical, you will play a vital role in ensuring a smooth and welcoming experience for our patients. Your primary responsibilities will include greeting patients in a friendly and professional manner, updating and verifying patient information, and processing copayments. You will also be responsible for maintaining a smooth flow of communication between patients, providers, and clinical staff, handling scheduling inquiries, and providing other assistance as needed.

Key Responsibilities
  • Greet and check in patients in a friendly, courteous, and professional manner.
  • Accurately enter/update/verify insurance information and patient demographics and work with several medical computer programs.
  • Completes patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration.
  • Prepares paperwork for patient visits.
  • Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution.
  • Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes.
  • Acts as a liaison between patients, guests, back office staff and providers.
  • Reconciles cash against daily charge and cash reports.
  • Schedule and confirm patient appointments as needed.
  • Create, distribute, and file new patient charts/medical records.
  • Perform clerical tasks such as copying, sorting, scanning, and faxing.
  • Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc.
  • Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies
  • Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook.
  • Perform any other duties as assigned

  • MAT Program Coordinator

    3 weeks ago

    Kent, Ohio, United States Axess Family Services Full time

    Job Title: MAT Program CoordinatorAt Axess Family Services, we are seeking a highly skilled and dedicated MAT Program Coordinator to join our team. The successful candidate will be responsible for organizing and coordinating the MAT programs at all AxessPointe locations, providing administrative support to the MAT Clinical Lead physician and providers as...

  • Social Service Coordinator

    1 month ago

    Kent, Ohio, United States Family Community Services Full time

    Job Title: Social Service AssistantFamily Community Services is seeking a dedicated and compassionate Social Service Assistant to join our team. As a key member of our staff, you will play a vital role in providing a safe and stimulating environment for residents.Job Summary:The Social Service Assistant will work in conjunction with Senior Social Service...

  • Social Service Coordinator

    1 month ago

    Kent, Ohio, United States Family Community Services Full time

    Job SummaryWe are seeking a highly motivated and compassionate Social Service Assistant to join our team at Family Community Services. The successful candidate will provide support to residents in a safe and stimulating environment, working closely with senior staff to ensure excellent service standards and professional practices.Key ResponsibilitiesAssist...

  • Patient Service Representative

    4 weeks ago

    Kent, Ohio, United States Cleveland Clinic Full time

    About the Role:The Cleveland Clinic is seeking a Patient Service Specialist to join our team. As a Patient Service Specialist, you will play a critical role in delivering exceptional patient experiences and ensuring that our patients receive the highest level of care.Key Responsibilities:Provide a comprehensive, proactive, and patient-first experience for...

  • Resident Care Coordinator

    1 month ago

    Kent, Ohio, United States Family & Community Services, Inc. Full time

    Job Summary:We are seeking a highly skilled and compassionate Resident Care Coordinator to join our team at Family & Community Services, Inc. The successful candidate will be responsible for overseeing residents in a halfway house setting, maintaining a therapeutic drug-free environment, and adhering to the rules and regulations of F&CS, Ohio MHAS, and COA...

  • Social Service Assistant

    3 weeks ago

    Kent, Ohio, United States Family Community Services Full time

    Job SummaryFamily Community Services is seeking a highly motivated and compassionate Social Service Assistant to join our team. As a key member of our staff, you will play a vital role in providing a safe and stimulating environment for residents.Key Responsibilities• Assist in the efficient running of the facility and its therapeutic programming• Answer...

  • Healthcare Insurance Coordinator

    1 month ago

    Kent, Ohio, United States AdvisaCare Full time

    Job OverviewAdvisaCare is seeking a highly skilled Intake/Insurance Coordinator to join our team at our Portage location.This is a full-time position, Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekend rotations from home.The successful candidate will be responsible for ensuring accurate benefit information, initial authorization, and patient...

  • Caregiver for Elderly Patients

    4 weeks ago

    Kent, Ohio, United States Community Based Care Full time

    Job Title: Home Health AideAt Community Based Care, we are seeking a compassionate and dedicated Home Health Aide to join our team. As a Home Health Aide, you will play a vital role in enhancing the lives of our patients by providing assistance with daily living activities and ensuring their comfort and well-being.Responsibilities:Provide personal care...

  • Outpatient Therapist/Outpatient Supervisor

    4 weeks ago

    Kent, Ohio, United States Axess Family Services Full time

    Job DescriptionJob Summary:We are seeking a highly skilled and compassionate Outpatient Therapist/Outpatient Supervisor to join our team at Axess Family Services. As a key member of our clinical staff, you will provide diagnostic and therapeutic services to clients in a variety of settings, including in-home, in-office, and within the community.Key...

  • Healthcare Professional

    4 weeks ago

    Kent, Ohio, United States Bickford Senior Living Full time

    ## Job SummaryWe are seeking a skilled and compassionate Area Health and Wellness Coordinator to join our team at Bickford Senior Living. As a nurse leader, you will play a critical role in supporting clinical operations and ensuring the highest quality of care for our residents.## Responsibilities* Travel to multiple locations to support the clinical leader...

  • Addiction Treatment Center Manager

    2 days ago

    Kent, Ohio, United States BayMark Health Services Full time

    Job SummaryWe are seeking a highly skilled and experienced Addiction Treatment Center Manager to join our team at BayMark Health Services. The successful candidate will be responsible for supervising counselors and clinicians, ensuring the efficient delivery of counseling services, and maintaining accurate clinical records.About UsBayMark Health Services is...

  • Medical Professional

    1 month ago

    Kent, Ohio, United States Family & Community Services, Inc. Full time

    Job Summary:Family & Community Services, Inc. is seeking a highly skilled Medical Professional to join our team. As a Primary Care Provider, you will be responsible for providing quality medical and behavioral health services to adults, children, and families in a holistic manner.Key Responsibilities: Examine, diagnose, and treat illnesses and injuries of...

  • Dental Care Support Specialist

    4 weeks ago

    Kent, Ohio, United States Axess Family Services Full time

    Job SummaryAt Axess Family Services, we are seeking a highly skilled and dedicated Dental Assistant to join our team. As a Dental Assistant, you will play a vital role in supporting the delivery of quality dental care to our patients.Key Responsibilities:Assist dentists with various dental procedures, including preparing instruments and patient care.Maintain...

  • Youth Advocate

    4 weeks ago

    Kent, Ohio, United States Axesspointe Community Health Center Full time

    Job SummaryWe are seeking a dedicated and compassionate Youth Advocate to join our team at Axesspointe Community Health Center. As a key member of our social services team, you will provide essential support and advocacy services to participating youth, ensuring their educational continuity and overall well-being.Key Responsibilities:Implement or coordinate...

  • Dental Hygiene Specialist

    4 weeks ago

    Kent, Ohio, United States Axess Family Services Full time

    Job DescriptionAt Axess Family Services, we are seeking a highly skilled Dental Hygiene Specialist to join our team. The ideal candidate will have a strong background in dental hygiene and be able to provide quality care to our patients.Key Responsibilities:Provide thorough dental cleanings and screenings to patientsReview patient's oral health history and...

  • Behavioral Health Specialist

    4 weeks ago

    Kent, Ohio, United States Axess Family Services Full time

    Job SummaryAxess Family Services is seeking a skilled Behavioral Health Specialist to join our team. In this role, you will provide psychosocial assessment, consultation, and brief intervention for psychological/psychiatric problems and/or disorders, including chemical dependency.Key Responsibilities:Develop and implement effective treatment plans to assist...

  • Emergency Medical Technician

    1 month ago

    Kent, Ohio, United States Superior Ambulance Full time

    Job Title: ParamedicOverviewSuperior Ambulance Service is a leading provider of emergency medical services in the Midwest, with a commitment to attracting and retaining the best talent.ResponsibilitiesThe primary duties and responsibilities of the Paramedic consist of:Providing appropriate patient care as stipulated in their training as a Paramedic.Assessing...

  • Behavioral Health Specialist

    4 weeks ago

    Kent, Ohio, United States Family & Community Services, Inc. Full time

    Job Summary:Family & Community Services, Inc. is seeking a skilled Behavioral Health Provider to join our team. As a key member of our interdisciplinary team, you will provide comprehensive psychosocial assessments, consultations, and brief interventions for individuals with psychological, psychiatric, and substance use disorders.Key Responsibilities:*...

  • Maintenance Technician

    1 month ago

    Kent, Ohio, United States OWENS CORNING CORPORATE SERVICES LLC Full time

    Maintenance Technician Job DescriptionAt Owens Corning Corporate Services LLC, we are seeking a skilled Maintenance Technician to join our team. As a Maintenance Technician, you will be responsible for ensuring the reliability and performance of industrial mechanical devices in our plant.The ideal candidate will have a strong background in multi-craft...

  • Advanced Practice Provider

    4 weeks ago

    Kent, Ohio, United States Summa Health System Full time

    Job Summary:Summa Health System is seeking an Advanced Practice Provider to join our Primary Care team in Stow-Kent. As an Advanced Practice Provider, you will be responsible for providing high-quality patient care, leading teams, and advancing the quality of care through education and research.Responsibilities: Develops and advances the quality of advanced...