Social Service Coordinator
1 month ago
We are seeking a highly motivated and compassionate Social Service Assistant to join our team at Family Community Services. The successful candidate will provide support to residents in a safe and stimulating environment, working closely with senior staff to ensure excellent service standards and professional practices.
Key Responsibilities- Assist in the efficient running of the facility and its therapeutic programming.
- Answer phones, direct inbound calls, and take messages.
- Keep the front office organized and maintain a list of office and facility supplies.
- Conduct monthly fire drills and check fire extinguishers.
- Assist with clerical responsibilities, including thank you letters and client file documentation.
- Prepare rooms for incoming residents and contact vendors for facility needs.
- Maintain and update medication logs, receive and process donations, and track therapeutic attendance.
- Complete contact summaries, address client inquiries, and make referrals.
- Assist residents in communicating with agencies and accompany them to appointments as needed.
- Promote anti-discriminatory practices and adapt to the environment.
- Provide support to ensure residents experience an improved quality of life.
- Attend staff meetings and trainings as required.
- Foster positive working relationships with staff members.
- Maintain up-to-date knowledge of internal fire regulations and emergency procedures.
- Report timely for assigned shifts and comply with agency policies and procedures.
- Ability to model open communication, fair treatment, and display compassion.
- Excellent communication skills for team members and clients.
- Willingness to learn client-centered models and conflict resolution.
- Knowledge of community services and Microsoft Word skills.
- CPR/First Aid certification and a valid Ohio Driver's License.
- Ability to meet agency requirements for driving insurability and criminal background checks.
- Reliable transportation and a phone.
- Experience working in crisis intervention.
$15/hour
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