Social Service Coordinator

1 month ago


Kent, Ohio, United States Family Community Services Full time
Job Summary

We are seeking a highly motivated and compassionate Social Service Assistant to join our team at Family Community Services. The successful candidate will provide support to residents in a safe and stimulating environment, working closely with senior staff to ensure excellent service standards and professional practices.

Key Responsibilities
  • Assist in the efficient running of the facility and its therapeutic programming.
  • Answer phones, direct inbound calls, and take messages.
  • Keep the front office organized and maintain a list of office and facility supplies.
  • Conduct monthly fire drills and check fire extinguishers.
  • Assist with clerical responsibilities, including thank you letters and client file documentation.
  • Prepare rooms for incoming residents and contact vendors for facility needs.
  • Maintain and update medication logs, receive and process donations, and track therapeutic attendance.
  • Complete contact summaries, address client inquiries, and make referrals.
  • Assist residents in communicating with agencies and accompany them to appointments as needed.
  • Promote anti-discriminatory practices and adapt to the environment.
  • Provide support to ensure residents experience an improved quality of life.
  • Attend staff meetings and trainings as required.
  • Foster positive working relationships with staff members.
  • Maintain up-to-date knowledge of internal fire regulations and emergency procedures.
  • Report timely for assigned shifts and comply with agency policies and procedures.
Requirements
  • Ability to model open communication, fair treatment, and display compassion.
  • Excellent communication skills for team members and clients.
  • Willingness to learn client-centered models and conflict resolution.
  • Knowledge of community services and Microsoft Word skills.
  • CPR/First Aid certification and a valid Ohio Driver's License.
  • Ability to meet agency requirements for driving insurability and criminal background checks.
  • Reliable transportation and a phone.
Preferred Qualifications
  • Experience working in crisis intervention.
Salary and Benefits

$15/hour



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