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Mobile Customer Service Representative

2 months ago

Saint Paul, Minnesota, United States Stellar Technologies Full time

About Stellar Technologies

We are a leading provider of innovative solutions in the transportation industry. Our mission is to deliver exceptional customer experiences through our sales services.

Job Summary

We are seeking a highly motivated and customer-focused Mobile Customer Advisor to join our team in North Rhine-Westphalia. As a Mobile Customer Advisor, you will be responsible for advising colleagues and external partners on ticket sales and service issues at various locations.

Key Responsibilities

  • Provide expert advice on ticket sales and service issues to colleagues and external partners
  • Travel to various locations in the VRR to provide travel information and ticket sales in our own sales outlets
  • Process customer inquiries comprehensively, including content control until completion
  • Provide tariff and timetable information to customers

Requirements

We are looking for a highly motivated and customer-focused individual who is able to work in a fast-paced environment. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team.