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Market Operations Leader

2 months ago

Los Angeles, California, United States UBS Full time
Job Summary

We are seeking a highly skilled and experienced Market Administrative Officer to lead our operations and administrative team. As a key member of our Wealth Management Americas team, you will be responsible for managing the day-to-day operations of our market, ensuring that all employees complete required training and receive coaching on administrative policies and procedures.

Key Responsibilities
  • Lead the operations and administrative team, conducting performance reviews and making personnel decisions
  • Manage administration, including facilities, and oversee overall cost management
  • Ensure that all employees complete required training and receive coaching on administrative policies, procedures, and risk management
  • Guarantee that the team meets service excellence standards
  • Oversee new client accounts, client correspondence, and communications with the public
  • Act as a point of escalation for service breaks, operations issues, and business continuity, resolving escalated issues from branches
Requirements
  • 3-5 years of experience with a leading financial institution
  • Management experience as an administrative manager or other substantive leadership role
  • Series 7, 66, and 9/10 and insurance licenses
  • Motivated, self-directed, and driven individual
  • Comfortable working in partnership and able to delegate effectively
  • Skilled at creating a positive business culture
About UBS

UBS is the world's largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management, and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.