Loan Advisor

22 hours ago


Fort Worth, Texas, United States DriveTime Full time
DriveTime Family of Brands: A Leader in Financial Servicing

At DriveTime Family of Brands, we're committed to providing exceptional customer service and creating long-term solutions for our customers. As a Loan Advisor, you'll play a critical role in helping customers maintain the quality of their loan while providing top-notch service.

Key Responsibilities:
  • Provide personalized support to customers who need assistance with their loan obligations
  • Communicate effectively with customers who are delinquent, working to find mutually beneficial solutions
  • Negotiate payment plans and collect past due payments while maintaining a positive relationship with customers
  • Collaborate with the Loan Servicing team to ensure seamless service delivery
  • Meet or exceed production goals, driving business growth and success
Requirements:
  • High School diploma or equivalent
  • 2+ years of experience in collections, customer service, sales, or a related field
  • Excellent communication and negotiation skills
  • Ability to work a flexible schedule, including evenings and Saturdays
Perks and Benefits:
  • Competitive pay and benefits package, including medical, dental, and vision coverage
  • 401(K) matching and company-paid life insurance
  • Tuition reimbursement and professional development opportunities
  • Wellness program and game room
  • 15 days of PTO and 8 paid holidays
About DriveTime:

DriveTime Family of Brands is a Great Place to Work Certified company, with a 90% employee satisfaction rate. We're committed to creating a positive, inclusive work environment that fosters growth and development. Join our team and experience the DriveTime difference


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