Long Term Care Advocate

7 days ago

Lawrence, Massachusetts, United States The Northeast Independent Living Program, Inc. Full time
Job Summary

The Northeast Independent Living Program, Inc. is seeking a highly skilled Community Supports Specialist to join our team. As a Community Supports Specialist, you will play a vital role in assisting individuals with disabilities in need of long-term care services to make informed choices about resources, services, and settings based on their needs and preferences.

Key Responsibilities
  • Provide non-biased counseling on the different options available for long-term care, responding in a timely manner to consumer inquiries and questions.
  • Provide information and educate consumers about public, private, and informal services and programs that are available, offering support and guidance in making long-term care decisions that will meet their personal preferences and goals.
  • Assist consumers in navigating the complex system of state, federal, and community services, programs, and benefits.
  • Support consumers in the application processes of social security disability benefits, housing, MassHealth, assistive technology, home modifications, transportation, etc., and inform them on what to expect during the process.
  • Discuss and gather information about the consumer's medical, physical, emotional, and financial resources, engaging in individual, group, or systems advocacy for the rights of persons with disabilities, providing guidance and support through appeal processes.
Requirements
  • Associate degree in a Human Service or a related field and/or relevant independent living experience.
  • Relevant experience in the field of Health, Social Service, Education, and/or Rehabilitation.
  • Significant knowledge concerning MassHealth, as well as its programs, services, and eligibility criteria.
  • Proficient skills with technology, including Microsoft 365, Teams, mobile devices, and applications.
  • Strategic thinking skills, active listening, interviewing, and advocacy skills.
  • Strong oral and written communication skills and excellent listening skills.
  • Independent travel and reliable transportation required.
About Us

The Northeast Independent Living Program, Inc. is an equal opportunity employer and encourages persons with disabilities, women, persons of color, members of the LGBTQ+ community, and veterans to apply for this position. We are an organization that advocates for an all-inclusive community free of communication, attitudinal, economic, and architectural barriers for all people with disabilities. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations for the hiring process, offer processes, or at any point after the start of employment.

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