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Strategic Account Development Representative

2 months ago

Stockton, California, United States Simpson Strong Tie Co., Inc. Full time

Job Summary:

We are seeking a highly skilled Strategic Account Representative to join our team at Simpson Strong Tie Co., Inc. As a key member of our sales team, you will be responsible for managing interactions with customers who require additional support or service.

Key Responsibilities:

  • Strengthen current customer relationships to ensure we are their best vendor
  • Create unique solutions to meet customer needs
  • Deploy an array of strategies to drive account growth and customer satisfaction
  • Collaborate with cross-functional teams to deliver exceptional customer service

Requirements:

  • Proven experience in customer-facing roles, particularly in complex or escalated issue management
  • Strong communication and problem-solving skills
  • Ability to think creatively and develop innovative solutions
  • Excellent relationship-building and negotiation skills

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive compensation and benefits package