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Administrative Support Specialist

2 months ago

Covington, Kentucky, United States NKY Med LLC Full time
Position Overview

NKY Med LLC is seeking a dedicated individual to join our team as a Receptionist. We pride ourselves on offering competitive compensation, a comprehensive benefits package, and opportunities for career advancement.

As a leader in addiction treatment services, we are committed to making a positive impact on the lives of our patients. Our mission is to eliminate barriers to recovery and provide effective treatment that transforms individuals, families, and communities.

In the role of Receptionist, you will play a crucial part in delivering a patient-focused experience by providing exceptional customer service. Your responsibilities will encompass various reception and clerical tasks, including managing cash transactions and assisting with supply orders.

Benefits Include:

  • 18 days of Paid Time Off (PTO)
  • 401k plan with company matching
  • Ongoing training and certification opportunities sponsored by the company
  • Comprehensive benefits package, including medical, dental, vision, short-term and long-term disability, and accident insurance
  • Loan repayment program for Substance Use Disorder Treatment and Recovery
  • Discounted tuition and scholarships available through educational partnerships

Qualifications:

  • High School diploma or GED, or equivalent work experience
  • Minimum of one year of experience in an office environment; experience in healthcare is advantageous
  • Valid driver's license required for potential travel related to company business
  • Willingness to travel locally up to 10% as needed

Preferred Qualifications:

  • Associate's degree
  • Experience in substance use or mental health fields is a plus

Key Responsibilities:

  • Greet and assist visitors and patients, both in person and over the phone, addressing inquiries or directing them appropriately
  • Handle cash collection and ensure daily financial balancing
  • Perform clerical duties, including typing, filing, and managing correspondence
  • Provide coverage for phone operations
  • Adhere to all company policies and procedures
  • Maintain security protocols by monitoring visitor access and maintaining logs
  • Schedule appointments for patients
  • Communicate pertinent information to the supervisory team regarding patient and facility matters
  • Manage accounts receivable and payable, including deposits
  • Ensure a safe and organized reception area by following established guidelines
  • Assist with patient intake processes and documentation management
  • Participate in team meetings and complete required training promptly
  • Perform additional duties as assigned

We look forward to your contribution to our mission.