Dental Office Manager
18 hours ago
We are seeking a highly skilled and experienced Office Manager to join our team at Elite Dental Partners. As an Office Manager, you will play a critical role in ensuring the smooth operation of our dental practices, providing exceptional patient experiences, and supporting our team members in achieving their goals.
Key Responsibilities:
- Lead by example and coach teams to provide exceptional patient experiences
- Challenge, encourage, and inspire team members to achieve desired results
- Evidence of management style that builds alliances within the business and emphasizes high moral, collegiality, effective teamwork, and high moral standards
- Continual focus on a productive schedule that supports dentists and hygienists
- Work within budget guidelines to maintain supported office profitability
- Coordinate daily team huddles and team meetings
- Provide ongoing feedback, training, and annual performance reviews for team members within the practice
- Schedule team members to ensure adequate shift coverage and facilitate requests for time off
- Assist in the interviewing, onboarding of new hires
- Provide training and support to ensure all staff demonstrates knowledge of the business, operating procedures, and protocols
- Review monthly financial reporting (e.g., Profit & Loss statements)
- Support daily office operations with focus towards employee engagement and revenue cycle management (billing, collections, etc.)
- Responding to clinical and operational concerns timely and effectively. Be accessible and responsive
- Serve as the point person for office management duties including:
- Office cleaning and maintenance
- Verify and submit payroll
- Clinical and non-clinical supplies ordering
- Compliance for OSHA and HIPAA
Requirements:
- Bachelor degree preferred or comparable experience
- Prior management experience preferred
- Prior experience with a dental management software - Dentrix preferred
Qualifications:
- Excellent interpersonal skills
- Ability to comply with safety procedures, privacy rules, and regulations in order to maintain a clean and safe working environment
- Strong working knowledge of dental terminology, equipment, and practices
- Excellent time management and organizational skills
- Customer service focused
- Experience working in healthcare a must
- Experience with Microsoft Word, Outlook, and Excel
- Patient focused
- Positive attitude
- Good problem-solving skills
- Energetic
Physical Requirements:
- General Office Activities as Required
- Sit/Stand for long periods of time
Elite Dental Partners is an Equal Opportunity/Affirmative Action Employer. We support a diverse workforce.
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