Merchandising Operations Specialist

2 weeks ago

Salt Lake, Utah, United States University of Utah Full time
Merchandise Coordinator
Job Overview

The Merchandise Coordinator plays a crucial role within the buying team, acting as the key link between the Frontline, Marketing, and E-commerce divisions at the University of Utah Campus Store.

This role involves collaboration with various teams to implement integrated merchandising strategies aimed at boosting sales, enhancing customer satisfaction, and fulfilling other retail objectives.

Key responsibilities include developing plans for product launches, vendor showcases, marketing initiatives, promotions, and product displays both in-store and online.

Working closely with cross-functional teams, the coordinator will streamline processes and enhance operational efficiency.

Under the guidance of the Associate Director of Buying and Vendor Relations, this position serves as the primary contact for the Buying, Marketing, E-Commerce, and retail execution teams.

The coordinator will ensure clear communication of buying strategies, merchandise plans, product assortments, and critical deadlines across these business units to foster alignment and drive revenue growth.

In partnership with the E-commerce and Marketing teams, they will ensure that the online store accurately reflects current offerings and seasonal themes, including managing homepage and landing page banners that support the Buyer’s merchandise assortments and executing campaigns that drive traffic and sales.

Additionally, this role will collaborate with the Store team to maintain consistent merchandise standards throughout the organization, including monitoring inventory levels and providing recommendations for stock balancing to maximize product sell-through rates.

Key Responsibilities
  • Facilitate regular meetings and communications to ensure alignment on objectives, strategies, and timelines among all functional teams.
  • Participate in key vendor meetings to assist buyers with product assortment strategies and identify emerging merchandise trends.
  • Manage and enhance product listings and content, including descriptions, images, and online pricing.
  • Coordinate with Store and Marketing visual merchandisers to ensure products are displayed attractively and strategically.
  • Develop and maintain project timelines, ensuring all deadlines are met.
  • Monitor project progress and proactively address any issues or delays.
  • Oversee inventory levels and collaborate with the Buying and E-commerce teams to resolve discrepancies or stock issues.
  • Ensure marketing campaigns align with product availability and execution timelines across E-commerce and Store operations.
  • In collaboration with the Marketing Manager, track and analyze the effectiveness of marketing initiatives and provide feedback for enhancements.
Minimum Qualifications

Six years of relevant experience or equivalent (one year of education may substitute for two years of related work experience). Strong interpersonal and communication skills are essential. A Bachelor's degree in a related field is preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferred Qualifications
  • Strong project management skills with the ability to manage multiple projects simultaneously.
  • Excellent communication and interpersonal abilities.
  • Proficiency in Microsoft Office Suite and project management software.
  • Experience with retail management systems and e-commerce platforms is advantageous.
  • Analytical mindset with the ability to interpret data and make informed decisions.
  • Knowledge of retail buying processes and inventory management.
  • Experience with digital marketing strategies and tools.
  • Familiarity with the higher education retail sector.
  • Creative problem-solving skills and attention to detail.

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