Hotel Cleaning Specialist

2 weeks ago


Sedona, Arizona, United States Holiday Inn Full time

Job Summary:

A Housekeeping Attendant at Holiday Inn is responsible for ensuring the cleanliness and comfort of guest rooms. This role requires attention to detail, efficiency, and the ability to work under time constraints.

Key Responsibilities:

  • Provide exceptional customer service by greeting guests warmly and responding promptly to their requests.
  • Conduct thorough room cleaning and maintenance, adhering to brand standards and timelines.
  • Restock housekeeping carts and maintain a clean and organized work environment.
  • Identify and report maintenance issues, guest complaints, and lost items.
  • Collaborate with colleagues to maintain a positive and efficient work atmosphere.
  • Participate in training and development programs to enhance skills and knowledge.
  • Adhere to health and safety procedures, including proper use of cleaning chemicals and equipment.
  • Update room status and communicate discrepancies to supervisors.
  • Conserve energy and resources by turning off lights, TVs, and HVAC units when not in use.

Requirements:

  • High School Diploma or equivalent preferred.
  • Excellent customer service and communication skills.
  • Ability to work independently and as part of a team.
  • Physical mobility and stamina to perform job functions.
  • Ability to lift up to 50 pounds and carry up to 20 pounds.

Working Conditions:

  • Fast-paced environment with frequent bending, reaching, pushing, and pulling.
  • Ability to work in a standing position for extended periods.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A positive and supportive work environment.


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