House Attendant-Lobby

23 hours ago


Sedona, Arizona, United States Aimbridge Hospitality Full time
Job Summary

Versión en español disponible a pedido.

The House Attendant-Lobby is responsible for maintaining the cleanliness and appearance of the hotel's public areas. Key responsibilities include:

Responsibilities
  • Cleaning and maintaining the public areas, including deep cleaning of assigned areas
  • Setting up and maintaining complimentary hotel lobby functions, including coffee service and concierge events
  • Cleaning and setting up meeting room functions
  • Delivering service items to guest rooms upon request from the front desk
  • Driving shuttle van when needed (property specific)

Qualifications

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred
  • Valid driver's license for the applicable State and an acceptable MVR (Motor Vehicle Driving record) (property specific)
  • Ability to convey information and ideas clearly
  • Ability to evaluate and select among alternative courses of action quickly and accurately
  • Ability to work well in stressful, high-pressure situations
  • Ability to maintain composure and objectivity under pressure

Responsibilities

  • Approach all encounters with guests and associates in a friendly, service-oriented manner
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards
  • Maintain high standards of personal appearance and grooming, including wearing the proper uniform and name tag when working (per brand standards)
  • Comply with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations
  • Clean and buff floors daily according to hotel standards
  • Shampoo carpets in the public areas according to hotel standards
  • Shampoo furniture as needed according to hotel standards
  • Clean public restrooms and ensure maintenance on a regular basis/as needed throughout the shift
  • Handle all requests for luggage assistance at check-in/checkout in a friendly, efficient, and courteous manner
  • Practice safe work habits to ensure safety to guests, fellow associates, and self
  • Handle items for 'Lost and Found' according to Aimbridge Hospitality standards
  • At the end of the shift, turn in all keys and assignment sheets to the Housekeeping or Front Office
  • Complete daily assignment checklist and submit to supervisor at the end of the day
  • Be familiar with Aimbridge Hospitality policies and house rules
  • Ensure that associates are at all times attentive, friendly, helpful, and courteous to all guests, managers, and all other associates
  • Put all equipment away properly after usage according to Aimbridge Hospitality standards
  • Have knowledge of and assist in all emergency procedures during the overnight shift
  • Clean and dust floors daily according to Aimbridge Hospitality standards
  • Maintain hotel equipment in proper working order
  • Maintain storage of hotel equipment in proper area
  • Clean guestrooms as needed
  • Complete special projects as assigned by the Housekeeping Manager
  • Attend meetings as required by management
  • Perform any other duties as requested by management

Company Overview

Aimbridge Hospitality is the global leader in third-party hotel management, with a growing portfolio representing over 1,550 hotels in all 50 states and 22 countries. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.

Benefits

After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes:

  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

Property Details

Poco Diablo Resort and Spa, a full-service hotel and spa in Sedona, Arizona, offers comfortable and affordable accommodations, upscale on-site amenities, and breathtaking views of the Red Rock monoliths.

Experience Our All-New Restaurant

Willows Kitchen & Wine Bar offers American eclectic cuisine, sourcing seasonal ingredients that pair wines locally and from around the world. Our menu features small plates along with large plates and a la carte dishes. Willows Kitchen & Wine Bar offers al fresco dining with views of the Sedona red rocks alongside live entertainment, handcrafted cocktails, and local craft beers.

The Spa at Poco Diablo

The Spa at Poco Diablo brings a new level of relaxation and wellness to your stay. Our boutique size allows us to take a personalized approach to your visit and deliver the highest quality of service for the ultimate relaxation. We focus on eco-friendly, organic, natural products offering a head-to-toe healing experience.

Meetings and Events

Inspire your colleagues with an event featuring red rock views, and state-of-the-art audio visual technology. The resort offers 8,500 square feet of flexible indoor/outdoor meeting space and an 8-acre event lawn that can be customized for small to mid-size gatherings up to 200 people.


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