Hospice Sales Liaison

3 hours ago

Plano, Texas, United States Kindful Health LLC Full time
Job Title: Hospice Sales Liaison

At Kindful Health LLC, we are seeking a skilled Hospice Sales Liaison to join our team. As a key member of our sales team, you will be responsible for establishing and developing new business contacts, maintaining current relationships, and developing and implementing a sales and marketing plan to cover the assigned sales/marketing region.

Job Summary:

The Hospice Sales Liaison will be an integral part of our team, responsible for generating qualified, professional referrals to achieve hospice admissions to meet short and long-term target account goals. You will maintain a complete, up-to-date record of referral sources, including physicians, hospitals, skilled nursing and senior living facilities' management, discharge planners, and case managers within an assigned territory in our CRM.

Responsibilities:
  • Evaluate patient referrals to determine appropriateness for admission to hospice.
  • Provide consultation and counseling to referrers, patients, and/or families about Kindful's hospice care options.
  • Communicate all patient health, financial, psycho-social, spiritual, medical, and DME needs to the care center and coordinate with the care team to ensure Kindful allocates appropriate resources to meet patient needs.
  • Act as liaison to patients and families during the transitional period between patient's discharge and the initiation of hospice services.
  • Develop and maintain client relationships within a competitive marketplace.
  • Establish and promote ongoing collaborative relationships with referral sources, institutional personnel, and other facilities to ensure the coordination of appropriate referrals.
  • Prepare business plans and maintain target lists. Prioritize accounts in accordance with the market sales plan.
  • Respond to customer complaints in a timely manner.
Requirements:

The ideal candidate for this opportunity demonstrates mastery of all facets of hospice care and displays a communication style that makes everyone who works with them want to do their best. This team member is happy in the field, providing patient care, and embraces new opportunities to learn and grow.

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