Logistics Coordinator

6 days ago


Arlington, Tennessee, United States Lab Express Full time
Logistics Call Center/Data Entry Job Description

At Lab Express, we are seeking a highly motivated individual to join our Customer Service team as a Logistics Call Center/Data Entry specialist. As a key member of our team, you will be responsible for receiving job orders from customers and ensuring that the order is handled quickly and accurately to customer specifications.

Responsibilities:
  • Receive and execute customer orders in a timely and accurate manner
  • Communicate effectively with drivers and customers to ensure seamless logistics operations
  • Dispatch orders properly to company drivers based on market area
  • Track driver activity and report route information as needed
  • Follow up with drivers to ensure accurate and timely completion of routes
  • Report any issues or incidents to the proper team members, supervisors, and customers
Qualifications:
  • High School diploma or equivalent
  • Experience in call center or transportation/logistics preferred
  • Fluent computer skills and ability to work with MS Office software and Internet
  • Strong work ethic and ability to multitask
  • Excellent communication and customer service skills
  • Great degree of reliability and responsibility
  • Meticulous attention to detail and desire to complete tasks correctly and with accuracy
  • Ability to remain resilient and provide excellent client service in stressful situations

We are a growing company looking for someone with upward mobility and a desire to succeed and grow with us. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.


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