Logistics Coordination Specialist

2 weeks ago


Arlington, Virginia, United States Close Up Foundation Full time
Job Description

Company Overview | Close Up is dedicated to empowering young individuals to actively participate in democracy by understanding their rights and responsibilities. As a nonpartisan nonprofit organization established in 1971, we strive to engage participants from diverse backgrounds, ensuring that everyone has a voice in our democratic process.

Position Overview | The Logistics Coordination Specialist plays a crucial role in managing weekend office operations for Close Up participants traveling to and from various programs throughout the fiscal year.

Key Responsibilities | The essential duties include:

  • Providing comprehensive support to all transportation team members operating in the field.
  • Handling emergency transportation situations, including rebooking canceled participants, securing ground transportation vehicles, and assigning staff at the airport.
  • Managing phone communications to address customer inquiries and travel emergencies.
  • Collaborating with other departments and Close Up staff to maintain effective communication throughout the weekend in case of any issues.

Qualifications | To succeed in this role, candidates must demonstrate the ability to fulfill each essential duty. The following qualifications are required:

  • Education and Experience: Familiarity with the airline and hospitality sectors, along with two years of customer service experience.
  • Language Proficiency: Ability to read and interpret transportation orders, spreadsheets, and email communications. Effective verbal communication skills for interacting with customers, Close Up managers, and colleagues.
  • Problem-Solving Skills: Capacity to resolve issues promptly using strong verbal communication abilities. Good judgment and relevant industry experience are essential for making cost-effective decisions.

If you are passionate about contributing to an organization that has positively influenced over one million students and educators, we encourage you to consider this opportunity.

Close Up Foundation is an Equal Opportunity Employer.



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