Dental Office Coordinator

2 weeks ago


Hamden, Connecticut, United States 42 NORTH DENTAL LLC Full time
Job Summary

We are seeking a highly skilled and customer-focused Patient Care Representative to join our team at 42 North Dental LLC. As a key member of our front office staff, you will play a vital role in providing exceptional patient service and administrative support to our dentists and patients.

Responsibilities
  • Communicate Effectively: Interact with patients in a positive and professional manner via telephone and in person, ensuring a seamless and welcoming experience.
  • Schedule and Confirm Appointments: Schedule and confirm patient appointments, ensuring accurate and timely communication with our patients and dentists.
  • Review and Educate Patients: Review and educate patients on treatment plans and financial responsibilities, providing clear and concise information to ensure informed decision-making.
  • Manage Patient Records: Maintain and manage patient records from initial forms and paperwork through billing procedures, ensuring accurate and secure data entry.
  • Respond to Requests: Respond to and reply to requests for information, providing timely and accurate responses to our patients and dentists.
  • Maintain Confidentiality: Maintain strict compliance to HIPAA and patient privacy, ensuring the confidentiality and security of sensitive patient information.
Requirements
  • Excellent Communication Skills: Possess excellent customer service skills, a clear speaking and telephone voice, and a positive attitude.
  • Technical Skills: Be comfortable in a computerized environment and possess the ability to multitask, ensuring efficient and accurate administrative support.


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