Patient Account Specialist Senior

2 days ago


Houston, Texas, United States JL4 Staffing Full time
Job Summary

As a Patient Account Specialist Senior, you will be responsible for providing medical collection services for TLRA collection units. This involves performing collection activities related to follow-up and account resolution, and includes communication to patients, clients, reimbursement vendors, and other external entities while adhering to all client, state and federal guidelines.

Key Responsibilities
  • Provides effective collection services, ensuring the successful recovery of accounts in accordance with client and state guidelines as well as TLRA's business objectives
  • Documents and updates patient account information in TLRA's collection software system timely and accurately to include appropriate account status
  • Handles inbound patient and/or carrier calls promptly and professionally, providing assistance and resolution to account inquiries, issues, and request
  • Uses collection tools effectively to ensure quality recovery services and meet or exceed established goals and work standards
  • Performs research and analysis of account issues and strives to resolve problems timely and accurately
  • Ensure daily productivity standards are met
  • Promotes positive patient relations by communicating in a manner that demonstrates respect for the human dignity of patients and/or their families
Requirements

Requirements: Hospital Billing; UB04s, Appeals, Corrected claims, Payer experience

Work Authorization
  • US Citizen
  • Green Card


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