Assistant Manager
3 days ago
Abercrombie & Fitch Co. is seeking a highly motivated and results-driven Assistant Manager to join our team. As a key member of our store operations team, you will be responsible for driving sales results, providing exceptional customer service, and overseeing daily store operations.
Key Responsibilities- Customer Experience: Deliver outstanding customer service, ensuring a seamless and personalized shopping experience for our customers.
- Drives Sales: Analyze sales data, identify opportunities, and implement strategies to drive sales growth and meet or exceed sales targets.
- OMNI Channel Fulfillment: Ensure seamless integration of online and offline channels, ensuring a consistent customer experience across all touchpoints.
- Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment, ensuring a high level of store presentation and sales floor supervision.
- Store & Stockroom Operations: Oversee daily store operations, including opening and closing routines, inventory management, and stockroom organization.
- Staffing, Scheduling, and Payroll Management: Manage staffing levels, create schedules, and oversee payroll processes to ensure efficient and effective store operations.
- Training and Development: Develop and implement training programs to enhance team member skills and knowledge, ensuring a high level of customer service and sales performance.
- Communication: Effectively communicate with team members, management, and customers to ensure seamless store operations and exceptional customer service.
- Asset Protection: Identify and mitigate potential security risks, ensuring a safe and secure store environment.
- One year of supervisory experience in a customer-facing role
- Strong problem-solving skills
- Inclusion & Diversity Awareness
- Ability to show up in a fast-paced and challenging environment
- Team building skills
- Self-starter
- Strong interpersonal and communication skills
- Drive to achieve results
- Adaptability / Flexibility
- Multi-Tasking
- Fashion Interest & Knowledge
- Quarterly Incentive Bonus Program
- Paid Time Off
- Paid Volunteer Day per Year
- Merchandise Discount
- Medical, Dental and Vision Insurance Available
- Life and Disability Insurance
- Associate Assistance Program
- Paid Parental and Adoption Leave
- 401(K) Savings Plan with Company Match
- Training and Development
- Opportunities for Career Advancement
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
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