Assistant Manager

3 days ago


Asheville, North Carolina, United States Abercrombie & Fitch Co. Full time
About the Role

Abercrombie & Fitch Co. is seeking a highly motivated and results-driven Assistant Manager to join our team. As a key member of our store operations team, you will be responsible for driving sales results, providing exceptional customer service, and overseeing daily store operations.

Key Responsibilities
  • Customer Experience: Deliver outstanding customer service, ensuring a seamless and personalized shopping experience for our customers.
  • Drives Sales: Analyze sales data, identify opportunities, and implement strategies to drive sales growth and meet or exceed sales targets.
  • OMNI Channel Fulfillment: Ensure seamless integration of online and offline channels, ensuring a consistent customer experience across all touchpoints.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment, ensuring a high level of store presentation and sales floor supervision.
  • Store & Stockroom Operations: Oversee daily store operations, including opening and closing routines, inventory management, and stockroom organization.
  • Staffing, Scheduling, and Payroll Management: Manage staffing levels, create schedules, and oversee payroll processes to ensure efficient and effective store operations.
  • Training and Development: Develop and implement training programs to enhance team member skills and knowledge, ensuring a high level of customer service and sales performance.
  • Communication: Effectively communicate with team members, management, and customers to ensure seamless store operations and exceptional customer service.
  • Asset Protection: Identify and mitigate potential security risks, ensuring a safe and secure store environment.
Requirements
  • One year of supervisory experience in a customer-facing role
  • Strong problem-solving skills
  • Inclusion & Diversity Awareness
  • Ability to show up in a fast-paced and challenging environment
  • Team building skills
  • Self-starter
  • Strong interpersonal and communication skills
  • Drive to achieve results
  • Adaptability / Flexibility
  • Multi-Tasking
  • Fashion Interest & Knowledge
What We Offer
  • Quarterly Incentive Bonus Program
  • Paid Time Off
  • Paid Volunteer Day per Year
  • Merchandise Discount
  • Medical, Dental and Vision Insurance Available
  • Life and Disability Insurance
  • Associate Assistance Program
  • Paid Parental and Adoption Leave
  • 401(K) Savings Plan with Company Match
  • Training and Development
  • Opportunities for Career Advancement

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.


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