Assistant Manager

2 days ago


Asheville, North Carolina, United States Krispy Kreme Full time

Job Summary

Krispy Kreme is seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in ensuring exceptional customer service, driving sales, and maintaining a clean and safe store environment.

Key Responsibilities

  • Guest Services: Provide exceptional customer service, handle customer complaints, and maintain a clean and safe store environment.
  • Sales: Work with the General Manager to achieve business plan objectives, lead sales efforts, and implement sales strategies to drive revenue growth.
  • Production/Equipment: Maximize efficiency in daily doughnut-making, maintain quality control procedures, and coordinate production schedules to meet customer satisfaction.
  • Safety and Sanitation: Ensure the store is clean and safe, maintain high standards of cleanliness and organization, and report any safety concerns to the General Manager.
  • People: Assist the General Manager in recruiting, hiring, training, and supervising team members, and demonstrate leadership skills to motivate and inspire the team.
  • Accounting: Assist the General Manager in managing income and expense budgets, reporting sales and other important information, and maintaining accurate financial records.

Requirements

  • Education: High school diploma or equivalent required, some college education preferred.
  • Experience: 1-2 years of experience in sales, customer service, and managing others.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a passion for delivering exceptional customer service.

What We Offer

  • Competitive Salary: We offer a competitive salary and benefits package.
  • Opportunities for Advancement: We offer opportunities for career advancement and professional growth.
  • Fun and Dynamic Work Environment: We offer a fun and dynamic work environment with a team of passionate and dedicated employees.

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