Hardware Support Specialist

3 weeks ago


Fort Wayne, Indiana, United States Sharetec Full time
Job Overview

We are seeking a highly skilled Hardware Support Specialist to join our IT support team. The primary responsibility of this role is to provide technical assistance and support to end users for hardware-related issues, with a focus on supporting specific devices such as Topaz signature devices, Ambir scan Driver's license scanners, Citizen thermal receipt printers, and various models of desktop printers.

The ideal candidate should have strong technical knowledge, excellent problem-solving skills, and a passion for delivering exceptional customer service. This is a full-time, exempt, hybrid-remote position that can be located at one of our office sites in Ft. Wayne, IN; Waco, TX; Lino Lakes, MN; or Canfield, OH. For the right candidate, fully remote work is also an option. We can only consider remote employees who reside in one of the states listed below.



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