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Crisis Response Community Advocate
2 months ago
Discover your potential in making a difference.
Work Schedule:
This position operates on a part-time, on-call basis, requiring a minimum of 18 shifts monthly, including weekends, holidays, and after-hours availability.
Shift Availability:
Shifts are from 12:00 AM to 9:00 AM and 5:00 PM to 12:00 AM, with additional weekend and holiday shifts from 9:00 AM to 5:00 PM.
Benefits of Working with CYFS:
Financial Benefits:
- Employee Referral Program
Educational Support:
- Qualified for Public Service Loan Forgiveness
Employee Assistance Program (EAP):
- Five complimentary counseling sessions annually for employees and their families
- Immediate referrals to licensed counselors in the community
- 24/7 helpline
- Tax consultation and financial resources
- Discounted legal and mediation services
- Health and wellness resources
Access to agency vehicles and/or mileage reimbursement
Opportunity to contribute to a 401K plan
Cellphone reimbursement
Flexible dress code
Opportunities for career advancement and professional growth.
Position Overview:
Foster supportive relationships with clients while assisting children and families in addressing their needs and de-escalating crisis situations, with the goal of achieving stability and permanency.
Compensation:
On-call stipend per shift and $16.48 per hour for actual hours worked (including crisis response, training, documentation, etc.).
A Day in the Life of a Community Outreach Advocate:
- Respond promptly to crisis calls within 60 minutes
- Engage with children, teens, adults, and families facing immediate crises
- Provide effective intervention, stabilization, de-escalation, and conflict resolution using a trauma-informed and family-centered approach
- Document and submit all services in a timely manner (Crisis-Safety Plan)
Qualifications:
- High School Diploma or GED
- Experience in child welfare is preferred
Additional Requirements:
- Completion of a DCFS criminal background check and fingerprinting
- Must be at least 21 years old
- Possess an insured vehicle
- Minimum of three years of driving experience with a valid driver's license
- Successful completion of all required training for the position
About The Center for Youth and Family Solutions (CYFS):
CYFS is dedicated to seeking compassionate, committed, and culturally competent individuals who resonate with our mission of assisting children and families in need with dignity, compassion, and respect. As one of central Illinois' largest, nationally accredited social service agencies, we serve over 20,000 individuals across 37 counties.
Our family-centered, inclusive, trauma-responsive, and strength-based interventions aim to create lasting positive change.
CYFS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
